Website
Toll Free Numbers
1-866-616-6020
(For Customer Support)
IVRS Menu: 1-866-616-602
- Press 1: To access 24 hour telephone banking system
- Press 1: For checking or savings account information
- Press 2: To transfer funds between accounts
- Press 3: For loan and lines of credit account information
- Press 4: To change telephone banking personal identification number
- Press 5: For ATM or visa debit card functions
- Press 0: To speak to a customer care executive
- Press 2: For lost or stolen debit card
Quick Link
Important Contact Details
| Sr.No. | Service | Contact Details |
|---|---|---|
| Credit & Debit Cards | ||
| 1 | Lost or Stolen Debit Cards | 800-236-2442 |
| 2 | Lost or Stolen Credit Cards | 877-334-0460, Select Option 2 |
| 3 | Consumer Customers for Credit Cards | 800-558-3424 |
| 4 | Credit Card Fraud | 866-879-4005 |
| Consumer Loans/Mortgage Lending | ||
| 5 | Servicing Questions (Dovenmuehle Mortgage) | 855-249-8131 (Mon-Fri: 9am-6pm ET) custserve@yourmortgageonline.com |
| 6 | General Questions & Payoffs | 866-616-6020 |
| 7 | Hardship Assistance & Collections | 1-833-618-6519 |
| Home Equity Lines of Credit | ||
| 8 | General Questions & Payoffs | 866-616-6020 |
| 11 | Hardship Assistance & Collections | 904-292-5211 |
Offices Address
| Sr.No. | Office | Address |
|---|---|---|
| 1 | Corporate Office | 3490 Piedmont Rd. NE, Atlanta, GA 30305 Routing Number: 061201754 |
| 2 | Corporate Mailing Address | P.O. Box 105075, Atlanta, GA 30348 |
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