Website
Contact Number
1-515-256-5050
(For General Queries)
IVRS Menu: 1-515-256-5050
- Press 1: For airline flight information, baggage or to make a confirm a reservation.
- Press 2: For transportation security administration.
- Press 3: For information about lost & found.
- Press 4: For parking information.
- Press 5: For directions to the airport.
- Press 6: For employment opportunity.
- airinfo@dsmairport.com (For General Query)
Quick Links
Lost & Found
- For any query/complaint related to lost & found, you can contact to the customer support.
- For items lost on an aircraft, please contact your airline .
- For items lost in a rental car, please contact the rental car company .
- If your item was lost at the Airport or TSA Checkpoint, please complete a Lost Item Report and you will be notified by the Des Moines Airport Authority if the item is found.
- For more information please read .
Important Contacts
| Sr No. | Service | Contact No. |
|---|---|---|
| 1 | Administation Queries | 515-256-5100 |
| 2 | For Vehicle Assistance | 515-256-5038 |
| 3 | Safety Concern | (515) 256-5000 Email: sms@flydsm.com |
Airlines Contacts
| Sr No. | Name | Contact No. |
|---|---|---|
| 1 | American Airlines | Reservations: 1.800.433.7300 Baggage Claim: 1.800.535.5225 |
| 2 | Allegiant Airlines | Reservations: 1.702.505.8888 Baggage Claim: 1.866.719.3910 |
| 3 | Delta Airlines | Reservations: 1.800.221.1212 Baggage Claim: 1.800.325.8224 |
| 4 | Frontier Airlines | Reservations/Baggage: 1.801.401.9000 |
| 5 | Southwest Airlines | Reservations: 1.800.435.9792 Baggage Claim: 1.888.202.1024 |
| 6 | United Airlines | Reservations: 1.800.864.8331 Baggage Claim: 1.800.221.6903 |
Ground Transportation
Rental Cars
| Sr No. | Name | Reservations | Local Office |
|---|---|---|---|
| 1 | Alamo Car Rental | 877-222-9075 | 515-256-5353 |
| 2 | Avis Rental Car | 800-230-4898 | 515-256-5623 |
| 3 | Budget Rent-A-Car | 800-527-0700 | 515-287-2612 |
| 4 | Enterprise Rent-A-Car | 800-261-7331 | 515-256-5665 |
| 5 | Hertz Car Rental | 800-654-3131 | 515-285-9650 |
| 6 | National Car Rental | 877-222-9058 | 515-256-5353 |
| 7 | Payless Rent-A-Car | 800-729-5377 | 515-256-5228 |
Taxi Service/Limousines
| Sr No. | Name | Contact No. |
|---|---|---|
| Taxi Service | ||
| 1 | Yellow Cab Company | (515) 243-1111 |
| Limousines | ||
| 1 | Chauffeurs of Distinction | (515) 993-1996 |
| 2 | CT Sedan Service | (515) 423-5855 |
| 3 | Gene's Transportation | (515) 249-1127 |
| 4 | Luxxor Limousine | (515) 868-1819 |
| 5 | Majestic Limo Service LLC | (515) 650-5555 |
| 6 | NPI Limo Service LLC | (515) 864-1515 |
| 7 | Smithson Limousine Service | (515) 285-6346 |
Hotel Shuttles
| Sr No. | Hotel Name | Contact No. | Location |
|---|---|---|---|
| 1 | AC Hotel by Marriott | 515-518-6060 | Des Moines East Village |
| 2 | AmericInn Hotel & Suites | 515-285-5180 | Des Moines Airport |
| 3 | Baymont Inn & Suites by Wyndham | 515-285-0654 | Des Moines Airport |
| 4 | Days Inn & Suites | 515-256-0603 | Des Moines Airport |
| 5 | Des Lux Hotel | 515-288-5800 | Des Moines Downtown |
| 6 | Hilton Garden Inn | 515-285-7777 | Des Moines Airport |
| 7 | Embassy Suites | 515-244-1700 | Des Moines Downtown |
| 8 | Fairfield Inn & Suites | 515-309-4444 | Des Moines Airport |
| 9 | Hampton Inn | 515-287-7300 | Des Moines Airport |
| 10 | Hilton Des Moines Downtown | 515-241-1456 | Des Moines Downtown |
| 11 | Hilton Garden Inn | 515-270-8890 | Des Moines/Urbandale |
| 12 | Holiday Inn Express & Suites | 515-657-8181 | Des Moines Downtown |
| 13 | Holiday Inn Airport & Conference Center | 515-287-2400 | Des Moines Airport |
| 14 | Holiday Inn Downtown at Mercy Campus | 515-283-0151 | Des Moines Downtown |
| 15 | Holiday Inn & Suites | 515-278-4755 | Des Moines NW - Merle Hay Road |
| 16 | Homewood Suites | 515-285-7201 | Des Moines Airport |
| 17 | Homewood Suites | 515-218-7500 | West Des Moines |
| 18 | Hyatt Place | 515-282-5555 | Des Moines Downtown |
| 19 | Marriott | 515-245-5500 | Des Moines Downtown |
| 20 | Marriott | 515-267-1500 | West Des Moines |
| 21 | Quality Inn & Suites | 515-287-3434 | Des Moines Airport |
| 22 | Ramada Des Moines Airport Hotel & Convention Center | 515-287-6464 | Des Moines Airport |
| 23 | Renaissance Des Moines Savery Hotel | 515-244-2151 | Des Moines Downtown |
| 24 | Sheraton | 515-223-1800 | West Des Moines |
Bus Transportation
| Sr No. | Name | Contact Details |
|---|---|---|
| 1 | Des Moines Area Regional Transit (DART) | 515-283-8100 |
| 2 | Heart of Iowa Regional Transit Agency (HIRTA) | 877-686-0029 Email: info@hirtapublictransit.com |
| Interstate Bus Lines | ||
| 3 | Greyhound Bus Lines | 515-243-1773 |
| 4 | Jefferson Bus Lines | 888-864-2838 |
| 5 | Trailways Bus System | 515-288-9459 |
| 6 | Windstar Lines | 888-494-6378 |
| Paratransit | ||
| 7 | Fraser Medical Services | 515-284-1111 |
| 8 | Midwest Ambucare, Inc. | 515-252-0022 |
Airport Badging Office
Office: (515) 256-5005
Email: badging@dsmairport.com
Office Hours:Mon-Tues (8:30 am - 3pm)
Thur-Fri (8:30 am - 4pm)
Address: 5800 Fleur Drive, Room 207, Des Moines, IA 50321
Address
Des Moines International Airport
5800 Fleur Drive, Suite 207
Des Moines, Iowa 50321.
Comments1
Can you sit in lobby from 10pm until time to check in for early morning flights