Website
Install App
Contact Number
1-956-722-7611
(For Customer Support)
IVRS Menu: 1-956-722-7611
- Press 1: To report lost or stolen debit card
- Press 2: To reach IBC voice automated phone banking service
- Press 1: For account information
- Press 2: For dispute resolution
- Press 3: To change your personal identification number
- Press 4: For account to account transfer
- Press 5: To reorder cheques from delux
- Press 6: To report a lost/stolen IBC card
- Press 7: To reach online banking support
- Press 0: To talk to a customer care executive
Quick Links
SMS Banking
Send SMS to 226563 from your registered mobile number
| Sr. No. | Service | Keyword |
|---|---|---|
| 1 | List of account balances | BAL |
| 2 | <acct nickname> account history | HIST |
| 3 | <acct nickname1> <acct nickname2> <amount> transfer amount from account 1 to account 2 | XFER |
| 4 | Website and phone number get help on text banking | HELP |
| 5 | Disable text banking for this mobile device # | STOP |
| 6 | Receive a list of available commands | LIST |
Main Branches Contact Details
| Sr.No. | Branch | Contact No. | Address | Routing No. |
|---|---|---|---|---|
| 1 | IBC Laredo | (956) 722-7611 | 1200 San Bernardo Ave, Laredo, TX 78042-1359 | 114902528 |
| 2 | Commerce Bank | (956) 724-1616 | 5800 San Dario, Laredo, TX 78041-2949 P.O. Box 2949 | 114909903 |
| 3 | IBC Zapata | (956) 765-8361 | US Hwy 83 at 10th Avenue, Zapata, TX 78076-1030 P.O. Box 1030 | 114912709 |
| 4 | IBC Eagle Pass | (830) 773-2313 | 2395 East Main St., Eagle Pass, TX 78852 | 114902612 |
| 5 | IBC San Antonio | (210) 518-2500 | 130 East Travis, San Antonio, TX 78205-1287P.O. Box 47526 | 114013284 |
| 6 | IBC Houston | (713) 526-1211 | 5615 Kirby Dr., Houston, TX 77005 P.O. Box 6568 | 113000861 |
| 7 | IBC Port Lavaca | (361) 552-9771 | 311 N. Virginia St., Port Lavaca, TX 77979-1274 P.O. Box 228 | 113105025 |
| 8 | IBC Austin | (512) 397-4506 | 500 West 5th Street, Suite 100, Austin, TX 78701 | 114902528 |
| 9 | IBC Brownsville | (956) 547-1000 | 1600 Ruben Torres Blvd, Brownsville, TX 78526 | 114911580 |
| 10 | IBC Corpus Christi | (361) 888-4000 | 221 South Shoreline, Corpus Christi, TX 78401 P.O. Box 2648 | 114912275 |
| 11 | IBC McAllen | (956) 686-0263 | One South Broadway, McAllen, TX 78501-0579 P.O. Box 579 | 114917623 |
| 12 | IBC Oklahoma | (405) 841-2100 | 3817 NW Expressway, Suite 100, Oklahoma City, OK 73112 | 303072793 |
| 13 | Internal Fraud / Ethics Hotline | 1-800-894-6076 | - | - |
Department of Banking Contact Details
Contact No.: (877) 276.5554
Email: consumer.complaints@dob.texas.gov
Address: 2601 North Boulevard, Suite 300 Austin, Texas 78705-4294
Fax No.:
(512) 475.1313
Lost/Stolen Cards
- In case of lost or stolen debit cards call one of the following Visa toll free numbers depending on the type of debit card.
Sr.No. Card Type Toll Free No. 1 Domestic Personal 1-866-902-5860 2 Domestic Business 1-866-902-5861 3 Foreign Direct from Mexico: 001-888-468-0466
Outside of Mexico: 1-866-902-5936
IBC Voice Contact Details
IBC Voice is an automated phone banking system that allows you to confidentially and quickly access your IBC Bank account information. Just dial the automatic IBC Voice line and enter your IBC Voice Personal Identification Number (PIN). Afterward, follow the easy steps:
- Make balance inquiries
- Transfer funds between IBC Bank accounts
- Check on the last checks paid, charges/transactions, deposits, and wire transfers
- Reorder new checks
- IBC Voice is available in Spanish
Sr.No. Region Contact No. For Texas Customers 1 Alamo (956) 994-9494 2 Alice (361) 668-1339 3 Angleton (979) 848-8844 4 Aransas Pass (361) 729-0500 5 Austin (512) 338-3939 6 Bay City (979) 245-2550 7 Beeville (361) 358-8775 8 Brownsville (956) 547-1040 9 Cedar Park (512) 338-3939 10 Corpus Christi (361) 888-8457 11 Del Rio (830) 775-2410 12 Dickinson (713) 523-6349 13 Eagle Pass (830) 757-2265 14 Edinburg (956) 994-9494 15 Freeport (979) 285-2265 16 Friendswood (713) 523-6349 17 Galveston (409) 763-2280 18 Harlingen (956) 428-6565 19 Hebbronville (361) 527-2770 20 Helotes (210) 518-2525 21 Hidalgo (956) 994-9494 22 Houston (713) 523-6349 23 Katy (713) 523-6349 24 Kingsville (361) 516-1418 25 Lake Jackson (979) 285-2265 26 Laredo (956) 723-2929 27 Leander (512) 338-3939 28 Luling (830) 875-9334 29 Marble Falls (830) 693-4305 30 McAllen (956) 994-9494 31 Mission (956) 994-9494 32 Pharr (956) 994-9494 33 Port Isabel (956) 547-1040 34 Port Lavaca (361) 553-4200 35 Portland (361) 888-8457 36 Richmond (713) 523-6349 37 Rio Grande City (956) 847-1212 38 Rockport (361) 729-0500 39 Roma (956) 847-1212 40 Round Rock (512) 338-3939 41 San Antonio (210) 518-2525 42 San Marcos (512) 353-1024 43 Schertz (210) 518-2525 44 Sinton (361) 364-3333 45 South Padre Island (956) 547-1040 46 Sugarland (713) 523-6349 47 Uvalde (830) 278-8742 48 Victoria (361) 573-8010 49 Weslaco (956) 968-1315 50 Zapata (956) 847-1212 For Oklahoma Customers 51 Oklahoma City (405) 841-2332 52 Lawton (580) 250-4191 53 Tulsa (918) 497-2444
Address
IBC Bank
1200 San Bernardo Ave, Laredo,
Texas 78040
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