Independent Bank Customer Care No. 1-800-355-0641

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1-800-355-0641 (For Customer Support)

IVRS Menu: 1-800-355-0641

  • Press 1: To report your debit card as lost or stolen
  • Press 2: To access your account via automated telephone banking service or to make a loan payment

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Important Contact Details

Sr. No. Service Contact No.
1 Debit Card Lost/Stolen 800.355.0641
(24/7)
2 Credit Card Lost/Stolen 866.234.4691
3 Text Telephone (TTY) - For people with hearing or speech impairments 711
(Mon-Fri, 8am-8pm, Sat, 8am-5pm)

Branch Locator

Sr. No. Location Contact No. Lobby Hours Drive Up Hours Address
1 Auburn 989.662.4403 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Thu: 9:00 am-5:00 pm; Fri: 9:00 am-5:00 pm; Sat: Closed 1004 W. Midland Road Auburn, MI 48611
2 Bad Axe 989.269.6471 Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 8:30 am-5:00 pm; Sat: 9:00 am-12:00 pm 655 N. Port Crescent Bad Axe, MI 48413
3 Bay City - Euclid 989.684.6021 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm; Sat: Closed Mon-Thu: 9:00 am-5:00 pm; Fri: 9:00 am-6:00 pm; Sat: 9:00 am-12:00 pm 745 N. Euclid Ave., Bay City, MI 48706
4 Bay City - Washington Ave. 989.892.3511 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Thu: 9:00 am-5:00 pm; Fri: 9:00 am-5:00 pm 623 Washington Ave., Bay City, MI 48708
5 Belding 616.794.0600 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm; Sat: Closed Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 130 S. Bridge St., Belding, MI 48809
6 Bellevue 269.763.9424 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 111 E. Capital Ave., Bellevue, MI 49021
7 Beverly Hills 248.647.5900 Mon-Fri: 9:00 am-5:00 pm; Sat: Closed Mon-Fri: 9:00 am-5:00 pm; Sat: Closed 32800 Southfield Road, Beverly Hills, MI 48025
8 Big Rapids 231.796.5865 Mon-Thu: 9:00 am-4:00 pm; Fri: 9:00 am-5:00 pm; Sat: Closed Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 404 Perry Ave., Suite A, Big Rapids, MI 49307
9 Brighton 810.819.8005 Mon-Fri: 9:00 am-5:00 pm; Sat: Closed Mon-Fri: 9:00 am-5:00 pm; Sat: Closed 8700 N. Second St., Brighton, MI 48116
10 Caro 989.673.5656 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Thu: 8:30 am-5:00 pm; Fri: 8:30 am-5:00 pm; Sat: 9:00 am-12:00 pm 1111 W. Caro Road, Caro, MI 48723
11 Carson City 989.584.3118 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm; Sat: Closed Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 323 W. Main St., Carson City, MI 48811
12 Caseville 989.856.2225 Seasonal hours (Apr-Sep & Oct-Mar) Seasonal hours 6727 Main St., Caseville, MI 48725
13 Cass City 989.872.2105 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm; Sat: Closed Mon-Fri: 8:30 am-5:00 pm; Sat: 9:00 am-12:00 pm 6241 Main St., Cass City, MI 48726
14 Cedar Springs 616.696.0050 Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 4115 17 Mile Road, Cedar Springs, MI 49319
15 Charlotte 517.543.4994 Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 8:30 am-5:00 pm; Sat: 9:00 am-12:00 pm 129 Lansing St., Charlotte, MI 48813
16 Clinton Township 586.210.8112 Mon-Fri: 9:00 am-4:30 pm Loan Center: Mon-Fri: 9:00 am-4:30 pm 21250 Hall Road, Suite 200, Clinton Township, MI 48038
17 Clio 810.687.6710 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: Closed 3500 W. Vienna Road, Clio, MI 48420
18 East Lansing - W. Lake Lansing Rd 517.203.3800 Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 1380 W. Lake Lansing Rd., East Lansing, MI 48823
19 Eaton Rapids 517.663.4108 Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 2461 S. Michigan Rd., Eaton Rapids, MI 48827
20 Essexville 989.893.4563 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Thu: 9:00 am-5:00 pm; Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 1615 W. Center Ave., Essexville, MI 48732
21 Farmington Hills 248.539.4600 Mon-Fri: 9:00 am-5:00 pm Mon-Fri: 9:00 am-5:00 pm 32900 Middlebelt Rd., Farmington Hills, MI 48334
22 Grand Rapids - Cascade 616.949.2189 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-5:00 pm 6750 Cascade Rd. SE, Grand Rapids, MI 49546
23 Grand Rapids - East Beltline 616.363.1207 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-5:00 pm 4200 E. Beltline, Grand Rapids, MI 49525
24 Grand Rapids - Monroe Center 616.458.7045 Mon-Fri: 9:00 am-4:30 pm - 77 Monroe Center NW, Grand Rapids, MI 49503
25 Grand Rapids - Plainfield 616.447.0900 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 3090 Plainfield NE, Grand Rapids, MI 49505
26 Grand Rapids - Standale 616.735.2293 Mon-Fri: 9:00 am-5:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 4525 Lake Michigan Dr., Walker, MI 49534
27 Holland 616.344.2470 Mon-Fri: 9:00 am-4:30 pm; Sat: By appointment Mon-Fri: 9:00 am-5:00 pm 12368 Riley St., Holland, MI 49424
28 Howard City 231.937.4374 Mon-Thu: 9:00 am-4:00 pm; Fri: 9:00 am-5:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 720 W. Shaw, Howard City, MI 49329
29 Ionia - Point 616.527.7500 Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 450 S. Dexter St., Ionia, MI 48846
30 Leslie 517.589.8222 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 144 S. Main St., Leslie, MI 49251
31 Livonia 734.591.4400 Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 8:30 am-5:00 pm; Sat: 9:00 am-12:00 pm 37601 W. Five Mile Rd., Livonia, MI 48154
32 Marlette 989.635.3541 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Fri: 8:30 am-5:00 pm; Sat: 9:00 am-12:00 pm 2593 S. Van Dyke, Marlette, MI 48453
33 Mason 517.244.9361 Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 190 W. Kipp Rd., Mason, MI 48854
34 Muskegon 231.830.3999 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-5:00 pm 3251 Henry St., Muskegon, MI 49441
35 Newaygo 231.652.1665 Mon-Fri: 9:00 am-4:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 41 N. State Rd., Newaygo, MI 49337
36 North Branch 810.688.3051 Mon-Fri: 9:00 am-4:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 8:30 am-5:00 pm; Sat: 9:00 am-12:00 pm 4046 Huron St., North Branch, MI 48461
37 Okemos 517.381.0817 Mon-Fri: 9:00 am-5:00 pm Mon-Fri: 9:00 am-5:00 pm 2119 Hamilton Rd., Okemos, MI 48864
38 Pinconning 989.879.2747 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Fri: 9:00 am-5:00 pm 408 Mable St., Pinconning, MI 48650
39 Pleasant Lake 517.769.2200 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 11628 Bunkerhill Rd., Pleasant Lake, MI 49272
40 Portland 517.647.7547 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-4:30 pm; Sat: 9:00 am-12:00 pm 1601 Grand River Ave., Portland, MI 48875
41 Rockford 616.866.4471 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 78 S. Main St., Rockford, MI 49341
42 Saginaw - Center 989.799.1673 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Thu: 9:00 am-5:00 pm; Fri: 9:00 am-6:00 pm; Sat: 9:00 am-12:00 pm 1445 N. Center Rd., Saginaw, MI 48638
43 Saginaw - Fashion Square Mall 989.799.0070 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Thu: 9:00 am-5:00 pm; Fri: 9:00 am-6:00 pm; Sat: 9:00 am-12:00 pm 4850 Bay Rd., Saginaw, MI 48604
44 Saginaw - State St. 989.799.0720 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Thu: 9:00 am-5:00 pm; Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 3601 State St., Saginaw, MI 48602
45 Sand Lake 616.636.8881 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 5 S 3rd St., Sand Lake, MI 49343
46 Saranac 616.642.9406 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-4:30 pm 29 Church St., Saranac, MI 48881
47 Sebewaing 989.883.3310 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Fri: 8:30 am-5:00 pm; Sat: 9:00 am-12:00 pm 8880 Unionville Rd., Sebewaing, MI 48759
48 Shelby Township 586.731.6130 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 49785 Van Dyke Ave., Shelby Township, MI 48317
49 Sparta 616.887.8277 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 525 S. State St., Sparta, MI 49345
50 Standish 989.846.4595 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 209 S. Main St., Standish, MI 48658
51 Suttons Bay 231.535.0138 Mon-Fri: 9:00 am-5:00 pm Mon-Fri: 9:00 am-5:00 pm 93 W. Fourth St., Suite D, Suttons Bay, MI 49682
52 Traverse City - Copper Ridge 231.995.5540 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 4011 Eastern Sky Dr., Traverse City, MI 49684
53 Traverse City - Downtown 231.995.5508 Mon-Thu: 9:00 am-4:30 pm; Fri: 9:00 am-5:00 pm - 333 W. Grandview Pkwy., Traverse City, MI 49684
54 Traverse City - Garfield 231.995.5575 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-5:00 pm 1239 S. Garfield, Traverse City, MI 49686
55 Troy - Columbia Center 248.689.1200 Mon-Fri: 9:00 am-5:00 pm Mon-Fri: 9:00 am-5:00 pm 201 W. Big Beaver Rd., Troy, MI 48084
56 White Cloud 231.689.6608 Mon-Fri: 9:00 am-4:30 pm Mon-Fri: 9:00 am-4:30 pm; Sat: 9:00 am-12:00 pm 1075 Wilcox Ave., White Cloud, MI 49349
57 Williamston 517.655.2168 Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm Mon-Fri: 9:00 am-5:00 pm; Sat: 9:00 am-12:00 pm 1245 E. Grand River Rd., Williamston, MI 48895
For more information .

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Independent Bank
4200 East Beltline Ave Grand Rapids,
MI 49525
Routing Number: 072402652

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