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Toll Free Numbers
1-800-289-6229
(For Customer Support)
International Numbers
+1-513-573-7912
(International Customer Service)
Quick Links
Important Contact Details
Timing: Monday-Sunday, 8am-10pm (Same For All)
| Sr No. | Service | Contact No. |
|---|---|---|
| 1 | For Hearing Impaired | 711 TDD/TTY |
| 2 | Credit Customer Service | 1-888-257-6757 |
| 3 | Furniture & Mattress Customer Service | 1-888-822-6229 |
| 4 | Furniture & Mattress Sales | Furniture: 1-800-456-2297 Mattress: 1-800-622-9233 |
| 5 | Wedding & Gift Registry | 1-800-568-8865 |
| 6 | To arrange a pickup for your return | 888-241-8288 |
| 7 | For Help | Text "HELP" to 62442 From your registered mobile number |
Return And Refund
- For any query related to the return or refund you can contact to the customer suppport team.
- For any return you can make a request within 30 days after the delivery.
- For return you can also fill this Form .
- The refund will be initiated in the original payment method once the product is received at the warehouse.
- For more information please read .
Headquater
Macy's,
151 West 34th Street,
New York
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