Website
Install App
Toll Free Numbers
1-800-899-9841
(For Customer Support Within US & Canada)
1-800-544-4866
(For Group Reservations)
International Numbers
+1-614-601-4060
(For International Contact Support)
IVRS Menu
- Press 1: To make a new reservation.
- Press 2: To modify or cancel an existing reservation.
- Press 3: To share a guest experience.
- online@motel6.com (For General Query)
- online@g6hospitality.com (For Reservation Support)
Quick Links
Important Contact Details
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | For Customer Service | 1-800-557-3435 |
| 2 | For Group Reservations | groupsalesM6@g6reservations.com, groupsales@motel6.com , Fax No.: 1-614-601-4058 |
| 3 | For Voice Reservations | 1-877-467-7224 |
| 4 | International Reservations | Fax No.: +1-614-601-4095 |
For Cancellation
- For any query related to cancellation and refund, you can contact at 1-800-899-9841 or mail at online@motel6.com
- For cancellation, you have to cancel it by 6pm (4pm at some locations) on arrival day to avoid charges.
- If the cancellation is not made within the allowed time, you will be charged for one night (with taxes/fees), and the rest of your booking will be cancelled.
- Cancellation for prepaid or guaranteed reservation, you have to directly cancel it from the site.
- For more information, please read .
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