Norfolk International Airport Customer Care No. 1-757-857-3351

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Contact Number

1-757-857-3351 (For Customer Support)

IVRS Menu:

  • Press 1: For Airport Operations Related Query
  • Press 2: For Airlines Related Query
  • Press 3: For Lost & Found
  • Press 4: For Human Resource
  • Press 5: For TSA Related Query
  • Press 6: For Parking Related Query
  • Press 7: For Security Identification Display Area Badge
  • Press 8: For Emergency
  • Press 9: To Talk To Customer Care Executive

Email

  • info@norfolkairport.com (For General Information)

Quick Links

Important Contact Details

Sr No. Service / Department Contact No.
1 Airport Administration (757) 857-3351
2 Airport Paging (757) 857-3351
3 Airport Parking Administration (757) 857-3348
4 Recorded Parking Information (24 hours) (757) 857-3340
5 Airport Police (757) 857-3223
6 Visitor Information Center (757) 857-3983
7 Global Entry (757) 233-3680
8 USO Welcome Center (757) 233-0567
9 HMS Host (Catering, restaurants, lounges) (757) 858-9601
10 Hudson News (All retail shops) (757) 567-4885
11 Employment Hotline (Airport Authority only) (757) 857-3416
12 PSA Airlines Maintenance Facility (800) 235-0986
13 TTY (Text Telephone for Hearing Impaired) (757) 857-3872
14 Signature Flight Support (757) 857-3463

Telephone Directory

Sr No. Department Contact No.
Administration
1 Executive Director 757-857-3351
Police Department
2 Chief of Police 757-857-3345
3 Emergency 757-857-3405
4 Non-Emergency 757-857-3223
5 On-Duty Watch Commander 757-857-3344
6 Airport Police Cell 757-635-7421
Fire / Rescue Unit
7 Rescue 1 757-635-7422
8 Rescue 2 757-636-3227
9 Rescue 5 757-621-9260
Facilities and Maintenance
10 Building Maintenance Engineer 757-857-3871
11 Asst. Building Maintenance Engineer 757-857-3440
12 Field Maintenance Dept. Head 757-857-3218
13 Field Maintenance Supervisor 757-857-3490
14 Janitorial Department Head 757-857-3346
15 Operations Supervisor 757-386-7351
Parking Operators
16 Parking Administrator 757-857-3366, 757-857-3483
17 Employee Information Line 757-857-3354
Airport Concessions / Tenants
18 HMS Host 757-858-9601
Airlines
19 General Manager, Allegiant Air 757-493-1859
20 Operations, Allegiant Air 702-830-5819
21 General Manager, American Airlines 757-857-3480
22 Operations, American Airlines 757-857-3266, 757-857-3317
23 General Manager, Delta Airlines 757-852-7350
24 Operations, Delta Airlines 757-852-7303
25 General Manager, Frontier Airlines 757-852-7305
26 Operations, Frontier Airlines 757-852-7305
27 General Manager, Southwest Airlines 757-317-2070
28 Operations, Southwest Airlines 757-317-2067
29 General Manager, United Airlines 757-857-3468
30 Operations, United Airlines 757-857-3587
31 General Manager / Ops, United Express 757-857-3587, 757-857-3297
FAA / Aviation Safety & Operations
32 FAA Eastern Region 24 hr Ops Center 404-305-5150
33 Federal Security Director 757-892-8021
34 FAA Tower Watch Desk 757-363-5864 / 757-363-5865
35 National Transportation Safety Board (NTSB) 1-844-373-9922
36 FAA Flight Standards District Office 1-804-222-7494
37 FAA Airport Certification Safety Inspector 1-908-577-8126
Local State and Federal Agencies
38 District Epidemiologist (Office) 757-683-8384
39 District Epidemiologist (Cell) 757-435-5809
40 District Epidemiologist (After Hours) 866-531-3068
41 Epidemiology Supervisor (EPI) 757-683-2799
42 Epidemiology Supervisor (Cell) 757-418-0217
43 Federal Bureau of Investigation (FBI Norfolk) 757-455-0100
44 United States Postal Inspection Service 1-877-876-2455
45 United States Coast Guard 757-668-5555
46 U.S. Coast Guard 757-464-9672
47 U.S. Coast Guard Search & Rescue 757-484-8192
48 U.S. Customs and Border Protection 757-858-6102, 757-533-4218
49 CBP After Hours Duty Officer 757-385-1999
50 National Weather Service (Wakefield Operations) 757-899-5734
51 SEADOG (Southeast Airports Disaster Operations Group) 1-912-964-0514
52 Norfolk Police Department (Chief / Admin) 757-664-3277
53 Norfolk Police / Fire Emergency Communications 757-441-5610
54 Norfolk Fire-Rescue 757-664-6600, 757-441-5610
55 Virginia Beach Police Department (3rd Precinct) 757-385-2703
56 Virginia Beach Police / Fire Emergency Communications 757-385-5000
57 Virginia Beach Fire Department (Battalion Chief 24 hr) 757-385-8882, 757-373-4572
58 Virginia Department of Emergency Management (Region 5) 1-804-516-5786
59 Virginia Emergency Operations Center 1-804-674-2400
60 Naval Region Mid-Atlantic Fire/Emergency Services 757-462-8408
61 Virginia Coast Guard Watch / Incident Response 757-483-8567
62 Virginia Marine Resources Commission 757-247-2265
63 Virginia State Police (Area 32 Office) 757-455-3980
64 Virginia State Police Dispatcher 757-424-6800
For more information, please read .

Lost & Found

  • For any query/complaint regarding lost & found you can contact to customer support team.
  • If you lost an item/baggage in flight or in abroad then you can contact the airlines at the details mentioned below:
    Sr No. Airline Contact No.
    1 Allegiant Air (866) 719-3910
    2 American Airlines (757) 857-3255
    3 Southwest Airlines (757) 317-2059
    4 United Airlines (757) 857-3583
  • You can also fill this Form .

Airlines Contact Details

Sr No. Airline Contact No.
1 Allegiant Air (702) 505-8888
2 American Airlines (800) 433-7300
3 Delta Airlines (800) 221-1212
4 Frontier Airlines (801) 401-9000
5 JetBlue (800) 538-2538
6 Southwest Airlines (800) 435-9792
7 United Airlines (800) 241-6522

Aircargo Contact Details

Sr No. Company / Service Contact No.
1 Aeroterm (Leasing) (800) 528-5565
2 U.S. Customs and Border Protection (757) 858-6102
3 FedEx (Federal Express) (800) 375-5283
4 Livingston International (757) 855-3046
5 Majestic Terminal Services / Southwest Air Cargo (757) 852-2799
6 Prologix (757) 863-9000,
Extn.: 9501
7 Delta Air Lines (Air Cargo) (757) 857-3313
8 United Airlines (Air Cargo) (757) 852-9510
9 UPS (United Parcel Service) (800) 742-5877

Ground Transportation Contact Details

Rental Cars

Sr No. Company Contact No.
1 Alamo (833) 338-3320
2 American (757) 734-1388
3 Avis (800) 831-2847
4 Budget (800) 527-0700
5 Dollar (800) 800-4000
6 Enterprise (833) 338-3319
7 Hertz (800) 654-3131
8 National (833) 338-3320

Taxis

Sr No. Taxi / Cab Contact No.
1 Black and White Cabs (757) 855-4444
2 City Wide Cabs (757) 319-3368
3 zTrip (formerly Coastal Ride) (757) 853-7777
4 Duke Cab Co. (757) 202-3564
5 East Side Cabs (757) 718-0937
6 Eden Cab Co. (757) 724-5555
7 Norfolk Checker Cab (757) 855-3333
8 Oceanside Executive (757) 455-7602
9 Southside Cab Co. (757) 423-0154
10 Waterside Taxi Company (757) 531-6430
11 Yellow Cab of Norfolk (757) 857-8888

Address

Norfolk International Airport
2200 Norview Avenue
Norfolk, Virginia 23518

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