Website
Install App
Toll Free Numbers
1-866-234-7350
(For Customer Support,)
1-877-794-8567
(For Cruise Trip Planning)
Quick Links
Department Wise Contact Details
| Sr No. | Department | Contact Details | Timing |
|---|---|---|---|
| 1 | Reservations | 1.866.234.7350 | Mon-Fri: 8am-12am ET, Sat-Sun: 9am-9pm ET |
| 2 | Casino Marketing | 1.877.752.9625 | Mon-Fri: 9:00am-5:30pm ET |
| 3 | Charter, Meeting & Incentive Sales | 1.866.NCL.MEET, 305.436.4465 Email: events@ncl.com |
Mon-Fri: 9:00am-6:00pm ET |
| 4 | Community Relations | communityinvolvement@nclcorp.com | - |
| 5 | CruiseNext | cruisenext@ncl.com | Mon-Fri: 9:00am-7:30pm ET, Sat-Sun: 12pm-4:00pm ET |
| 6 | Flight Assistance Hotline | 1.800.456.7179, 1.305.468.2029 | 24/7 |
| 7 | Gift Cards | To redeem a Gift Card: 1-800-327-7030 For Gift Card balance or transaction inquiries: 1-888-976-6904 |
Mon-Fri: 8am-12pm ET, Sat-Sun: 9am - 9pm ET |
| 8 | Guests with Special Needs | 1.866.584.9756 | - |
| 9 | Latitudes - Loyalty Program | 866.625.1160, 1.866.234.0292 | Monday to Friday 9:00 am to 6:30 pm ET |
| 10 | Media Relations | publicrelations@ncl.com | Mon-Fri: 8:30am-5pm ET |
| 11 | Premium Air (Customized Air Arrangements) | 1.866.625.1163 Email: premiumair@ncl.com |
Mon-Fri: 9:00am-5:30pm ET |
| 12 | Shore Excursions | 1.866.625.1167 | Mon-Fri: 9:00am-9:00pm ET, Sat-Sun 10:00am - 6:30pm ET |
| 13 | Social Media & Influencer Marketing | socialmedia@nclcorp.com | - |
| 14 | Special Events | 1.800.327.7030 | Mon-Fri: 9:00am-1:00pm ET |
| 15 | Technical Support | 1.866.625.1160 | Mon-Fri: 9am-6:00pm ET |
| 16 | Travel Protection | 1.800.722.5672 | Mon-Fri: 8am-10pm ET, Saturday: 9am - 5pm ET |
| 17 | Wedding Packages | 1.888.475.5511 Email: info@royalwed.com Mailing Address: 4803 Haviland Street, Suite #1 Delta, B.C. V4K 2V6 |
- |
International Offices
| Sr No. | Country | Contact No. | Address | Fax No. |
|---|---|---|---|---|
| North America | ||||
| 1 | United States | 1-866-234-7350 | 7665 Corporate Center Drive, Miami, Florida 33126 | |
| 2 | United States | 1-877-397-1502 | 7665 Corporate Center Drive, Miami, Florida 33126 | |
| 3 | Canada | 1-866-234-7350 | 7665 Corporate Center Drive, Miami, Florida 33126 | |
| 4 | Canada | 0805-371-622 | 7665 Corporate Center Drive, Miami, Florida 33126 | |
| Europe, Middle East & Africa | ||||
| 5 | France | 0805 371 622 | NCL (Bahamas) Ltd., Bureau de l'Europe Continentale, Kreuzberger Ring 68, 65205 Wiesbaden, Allemagne | - |
| 6 | Germany | +49 (0)611 36 07 0 | NCL (Bahamas) Ltd., Zentrale für Kontinentaleuropa, Kreuzberger Ring 68, D-65205 Wiesbaden, Germany | +49 (0)611 36 07 099 |
| 7 | Ireland | +353 (0)1 541 0297 | NCL (Bahamas) Ltd., Southampton UK Office, 2nd Floor, Mountbatten House, Southampton, SO15 2JU, United Kingdom | - |
| 8 | Israel | +972-33-726-645 | NCL (Bahamas) Ltd., Southampton UK Office, 2nd Floor, Mountbatten House, Southampton, SO15 2JU, United Kingdom | - |
| 9 | Italy | 00800 89 75 86 | NCL (Bahamas) Ltd., Ufficio Wiesbaden, Bureau de l'Europe Continentale, Kreuzberger Ring 68, 65205 Wiesbaden, Germany | 00800 03 10 21 22 |
| 10 | Norway | +47 21 95 62 10 | NCL (Bahamas) Ltd., Wiesbaden Office, Continental Europe Branch, Kreuzberger Ring 68, 65205 Wiesbaden, Germany | +49 611 36 07 099 |
| 11 | South Africa | +27 (0)10 442 6415 | NCL (Bahamas) Ltd., Southampton UK Office, 2nd Floor, Mountbatten House, Southampton, SO15 2JU, United Kingdom | - |
| 12 | Spain | 93 176 34 70 | NCL (Bahamas) Ltd., Oficina Wiesbaden, Central para Europa Continental, Kreuzberger Ring 68, D-65205 Wiesbaden, Alemania | 00800 03 10 21 22 |
| 13 | Switzerland | +49 (0)611 36 07 0 | NCL (Bahamas) Ltd., Niederlassung Wiesbaden, Zentrale für Kontinentaleuropa, Kreuzberger Ring 68, 65205 Wiesbaden, Germany | +49 (0)611 36 07 099 |
| 14 | United Arab Emirates | +44 (0)23 8071 4617 | NCL (Bahamas) Ltd., Southampton UK Office, 2nd Floor, Mountbatten House, Southampton, SO15 2JU, United Kingdom | - |
| 15 | United Kingdom | 0333 2412319 | NCL (Bahamas) Ltd., Southampton UK Office, 2nd Floor, Mountbatten House, Southampton, SO15 2JU, United Kingdom | - |
| 16 | Continental Europe | 00800 0310 21 21 | NCL (Bahamas) Ltd., Continental Europe Branch, Kreuzberger Ring 68, 65205 Wiesbaden, Germany | 00800 03 10 21 22 |
| Asia Pacific | ||||
| 17 | Australia | 1300 255 200 | Norwegian Cruise Line Australia Pty Ltd, Level 7, 99 Elizabeth Street, Sydney, NSW 2000, Australia | 1300 255 200 |
| 18 | India | +91 22-7127 9333 | Norwegian Cruise Line, Level 8, Vibgyor Tower, Bandra Kurla Complex, Mumbai, India | - |
| 19 | Japan | 0066-33-814567 | Norwegian Cruise Line, Japan | - |
| 20 | New Zealand | 0800 969 283 | Norwegian Cruise Line Australia Pty Ltd, Level 7, 99 Elizabeth Street, Sydney, NSW 2000, Australia | 0800 969 283 |
Latin America
| Sr No. | Country | Contact No. | Address | Fax No. | |
|---|---|---|---|---|---|
| 1 | Argentina | +54 11 5353 0580 | cruceros@vanguardmarketing.com.ar | Vanguard Marketing, S.A., Franklin D. Roosevelt 2157, C1428BOE, Ciudad Autónoma de Buenos Aires, Argentina | +54 11 5236 4253 |
| 2 | Brazil | +55 11 3177 3131 | contato@ncl.com | Norwegian Brazil, Rua Peixoto Gomide 996, Sala 740, 01409-900, São Paulo, Brazil | 0800 773 7203 |
| 3 | Chile | +56 2 2335 2823, +56 2 3332 958 | reservas@temporeps.cl | Tempo Viajes SpA, Evaristo Lillo 178, Oficina 12, Las Condes, Santiago 7580110, Chile | - |
| 4 | Colombia | +57 1 620 6210 | info@mundialdecruceros.com , mercadeo@mundialdecruceros.com | Mundial de Cruceros, Calle 126 A #7-90, Piso 2, Bogotá, Colombia | +57 1 620 6210 |
| 5 | Costa Rica | +506 4032 4306 | glenn.leandro@kivotoscr.com | Kivotos S.A., San José, Costa Rica | - |
| 6 | Dominican Republic | (809) 562-3000 | reservas@travelwise.com.do | Travelwise - Consultores de Viajes, C/ Héctor Inchaustegui No. 22, Piantini, Santo Domingo, Dominican Republic | - |
| 7 | Dominican Republic | (829) 449-2415 | lmella@cruisemarket.com.do | Cruise Market, C/ César Augusto Roques No. 22, Bella Vista, Dominican Republic | - |
| 8 | Ecuador | +593 4 372 6565 | info@nclcruceros.com | REPVIAJES, Plaza Lagos Town Center, Edf. Promenade Norte, Ofc. 1-2, Samborondón, Ecuador | - |
| 9 | El Salvador | +507 301 3330 | alfredo@columbiatours.com.pa , sandy@columbiatours.com.pa | Columbia Tours, Urbanización Marbella, Calle 54, Duplex 4-B, Panamá | +507 301 3337 |
| 10 | Guatemala | +507 301 3330 | alfredo@columbiatours.com.pa , sandy@columbiatours.com.pa | Columbia Tours, Urbanización Marbella, Calle 54, Duplex 4-B, Panamá | +507 301 3337 |
| 11 | Honduras | +507 301 3330 | alfredo@columbiatours.com.pa , sandy@columbiatours.com.pa | Columbia Tours, Urbanización Marbella, Calle 54, Duplex 4-B, Panamá | +507 301 3337 |
| 12 | Mexico | +52 55 9000 1231 | opa@corpomar.com.mx | Corporación Marítima, Torre WTC Piso 29 Ofc. 24, Montecito 38, Col. Nápoles, Benito Juárez, Mexico City, Mexico | +52 55 9000 1240 |
| 13 | Nicaragua | +507 301 3330 | alfredo@columbiatours.com.pa , sandy@columbiatours.com.pa | Columbia Tours, Urbanización Marbella, Calle 54, Duplex 4-B, Panamá | +507 301 3337 |
| 14 | Panama | +507 301 3330 | alfredo@columbiatours.com.pa , sandy@columbiatours.com.pa | Columbia Tours, Urbanización Marbella, Calle 54, Duplex 4-B, Panamá | WhatsApp: +507 6618 6770 |
| 15 | Paraguay | +54 11 5353 0580 | info@ncl.com.ar | Vanguard Marketing, S.A., Córdoba 673, 10°B, Buenos Aires (C1054AAR), Argentina | +54 11 5236 4253 |
| 16 | Puerto Rico | 1-877-397-1502 | - | Norwegian Cruise Line, Puerto Rico | - |
| 17 | Uruguay | +54 11 5353 0580 | cruceros@vanguardmarketing.com.ar | Vanguard Marketing, S.A., Buenos Aires, Argentina | +54 11 5236 4253 |
| 18 | Venezuela | +58 212 285 0156 | mariaelena@top-cruises.com , info@top-cruises.com | Top Cruises, 1ra Avenida de Los Palos Grandes, Edif. Roxul, Piso 5, Ofc. 51, Caracas, Venezuela | +58 212 286 7670 |
Peru
| Sr No. | Company Name | Phone | |
|---|---|---|---|
| 1 | Destinos Mundiales | +51 1 610 6060 | jhan.zuloeta@agilperu.com |
| 2 | MP Representaciones | +51 1 221 4444 | ventas@mpreps.com.pe |
| 3 | Peruvian Net | +51 1 202 0400 | cotizaciones@peruvian-net.com |
| 4 | Valtur Cruceros | +51 1 241 7535 | nclperu@valtur.com.pe |
| 5 | Volare Viajes | +51 1 242 8489 | ventas@volare-viajes.com |
Corporate Office
NCL Corporation Ltd.
7665 Corporate Center Drive
Miami, Florida 33126
Contact No.: 305.436.4000, (888) 445-7934
Working Hours: Mon-Fri: 8:30am-5:00pm ET
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