Website
Toll Free Numbers
1-833-435-9668
(For Contact Support)
Contact Number
1-909-544-5300
(Alternate Contact Support,)
IVRS Menu: 1-833-435-9668
- Press 1: For lost and found.
- Press 2: For airport parking.
- Press 3: For customer service transport security administration.
- Press 4: For customer service for US customs and border protection or global entry.
- Press 5: To speak with customer support representative.
- customerexperience@flyontario.com (For General Queries)
Quick Links
Important Contact Details
| Sr No. | Name | Contact No. |
|---|---|---|
| 1 | Customs and Border Protection | 1-877-227-5511 |
| 2 | Lost and Found | 909-544-5128 |
| 3 | TSA Customer Service | 866-289-9673 |
| 4 | Administration Office | (909) 544-5378 |
| 5 | Airport Information Terminal 2 | (909) 544-5458 |
| 6 | Airport Information Terminal 4 | (909) 544-5459 |
| 7 | General Aviation | (909) 605-6366, (888) 605-6366 |
| 8 | Parking reservations | customerservice@pciont.com, 909-937-1240 |
| 9 | TDD | 1-909-937-2163 |
Lost And Found
- For any query or complaint related to lost and found, you can call at (909) 544-5128 (Monday-Friday, 9am-6pm, Pacific Standard Time) or mail at customerexperience@flyontario.com .
- If you have a problem with lost luggage or other items left onboard an aircraft, contact your airline .
- All Items stored in our Lost & Found Department must be claimed within 90 days, or items will be disposed of.
- You can also fill this lost and found Form .
- For more information please read .
Airlines Contact Details
| Sr No. | Airline Name | Terminal | Contact No. |
|---|---|---|---|
| Commercial Airline | |||
| 1 | Alaska Airlines | Terminal 2 | (800) 252-7522 |
| 2 | American Airlines | Terminal 4 | (800) 433-7300 |
| 3 | Avianca | Terminal 2 | (800) 284-2622 |
| 4 | China Airlines | Terminal 2 | (800) 227-5118 |
| 5 | Delta Airlines | Terminal 2 | (800) 221-1212 |
| 6 | Frontier Airlines | Terminal 2 | (801) 401-9000 |
| 7 | Starlux Airlines | Terminal 4 | (833) 971-0012 |
| 8 | JetBlue Airlines | Terminal 2 | (800) 538-2583 |
| 9 | Southwest Airlines | Terminal 4 | (800) 435-9792 |
| 10 | United Airlines | Terminal 2 | (800) 864-8331 |
| 11 | Volaris | Terminal 2 | (855) 865-2747 |
| Cargo Service | |||
| 1 | Amazon Prime Air | - | (888) 280-4331 |
| 2 | FedEx | - | (800) 463-3339 |
| 3 | United Parcel Service (UPS) | - | (800) 742-5877 |
Ground Transportation
Rental Cars
| Sr No. | Name | Contact No. |
|---|---|---|
| 1 | Alamo | 1-800-327-9633 |
| 2 | Avis | 1-800-831-2847 |
| 3 | Budget | 1-800-527-7000 |
| 4 | Dollar Car Rental | 1-866-434-2226 |
| 5 | Enterprise | 1-800-261-7331 |
| 6 | Fox | 1-909-635-6390 |
| 7 | Hertz | 1-800-654-3131 |
| 8 | National | 1-800-227-7368 |
| 9 | Payless Car Rental | 1-800-729-5377 |
| 10 | Thrifty Car Rental | 1-877-283-0898 |
Ride Apps, Taxis & Limos
| Sr No. | Name | Contact No. |
|---|---|---|
| 1 | Lyft | (855) 865-9553 |
| 2 | Opoli | (844) 466-7654 |
| 3 | Uber | (833) 873-8237 |
| 4 | Wingz | (866) 341-0637 |
Hotel Shuttles
| Sr No. | Name | Contact No. |
|---|---|---|
| 1 | Ayres Suites Ontario at the Mills | (909) 481-0703 |
| 2 | Best Western Ontario Mills | (909) 987-5940 |
| 3 | Best Western Plus Heritage Inn | (909) 466-1111 |
| 4 | Best Western Plus Ontario Airport | (909) 937-6800 |
| 5 | Doubletree by Hilton | (909) 937-0900 |
| 6 | Embassy Suites Ontario Airport | (909) 605-0281 |
| 7 | Fletcher Jones Mercedes Benz | (909) 906-9934 |
| 8 | Hampton Inn & Suites Ontario | (909) 980-9888 |
| 9 | Holiday Inn Express Ontario Airport | (909) 930-5555 |
| 10 | Holiday Inn Ontario Airport | (909) 212-8000 |
| 11 | La Quinta Inn & Suites | (909) 476-1112 |
| 12 | Ontario Airport Inn | (909) 983-3600 |
| 13 | Quality Inn Ontario Airport | (909) 937-2999 |
| 14 | Residence Inn by Marriott | (909) 727-8100 |
| 15 | Sheraton Ontario Airport Hotel | (909) 937-8000 |
Bus & Rail Transportation
| Sr No. | Name | Contact No. |
|---|---|---|
| 1 | Amtrak | (800) 872-7245 |
| 2 | Antelope Valley Transit Authority | (661) 945-9445, ext. 200 |
| 3 | Foothill Transit | (800) 743-3463 |
| 4 | Greyhound | (800) 229-9424 |
| 5 | Metro Bus and Rail | (800) 266-6883 |
| 6 | Metrolink | (800) 371-5465 |
| 7 | Morongo Basin Transit Authority | (800) 794-6282 |
| 8 | Mountain Area Regional Transit Authority (Big Bear) | (909) 878-5200 |
| 9 | Mountain Area Regional Transit Authority (Crestline) | (909) 338-1113 |
| 10 | North San Diego County Transit District | (619) 233-3004 |
| 11 | Omnitrans | (800) 966-6428 |
| 12 | Orange County Transportation Authority | (800) 636-7433 |
| 13 | Palo Verde Valley Transit Authority | (760) 922-1140 |
| 14 | Riverside Transit Agency | (951) 565-5002 |
| 15 | SunLine Transit Agency | (866) 311-7433 |
| 16 | Victor Valley Transit Authority | (760) 948-3030 |
Offices/Terminals Addresses
| Sr No. | Location/Office | Address |
|---|---|---|
| 1 | Terminal 2 | 2500 E. Airport Drive, Ontario, CA 91761 |
| 2 | Terminal 4 | 2900 E. Airport Drive, Ontario, CA 91761 |
| 3 | International Terminal | 2222 International Way, Ontario, CA 91761 |
| 4 | ONT Rental Car Center | 3450 East Airport Drive, Ontario, CA 91761 |
| 5 | Administration Offices | 1923 East Avion Street, Ontario, CA 91761 |
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