Website
Contact Informations
- (909) 544-5300 (For Airport Queries)
- 909-544-5128 (For Lost and Found)
- 1-877-227-5511 (Customs and Border Protection)
- 866-289-9673 (TSA Customer Service_
- 1-833-435-9668 (IFLYONT) ,Toll Free
- TDD (909) 937-2163
- customerexperience@flyontario.com (For General Queries)
Quick Links
Lost and Found
Lost and found office is located in Terminal 2 behind the Information desk.
- If you left items on an airport or rental care shuttle, contact the Lost & Found office first. (909-544-5128) Mon-Fri 9 am to 6 pm.
- If you have a problem with lost luggage or other items left onboard an aircraft, contact your airline.
- All Items stored in our Lost & Found Department must be claimed within 90 days, or items will be disposed of.
- For more information, read and fill the Lost and Found Form
- Address: 2500 E. Airport Drive,
Ontario, CA 91761 .
Flight/Airline Contacts
| Sr No. | Airline Name | Terminal | Contact Number |
|---|---|---|---|
| Carrier Type | |||
| 1 | Alaska Airlines | Terminal 2 | (800) 252-7522 |
| 2 | American Airlines | Terminal 4 | (800) 433-7300 |
| 3 | Avianca | Terminal 2 | (800) 284-2622 |
| 4 | China Airlines | Terminal 2 | (800) 227-5118 |
| 5 | Delta Air Lines | Terminal 2 | (800) 221-1212 |
| 6 | Frontier Airlines | Terminal 2 | (801) 401-9000 |
| 7 | Hawaiian Airlines | Terminal 4 | (800) 367-5320 |
| 8 | JetBlue | Terminal 2 | (800) 538-2583 |
| 9 | Southwest Airlines | Terminal 4 | (800) 435-9792 |
| 10 | United Airlines | Terminal 2 | (800) 864-8331 |
| 11 | Volaris | Terminal 2 | (855) 865-2747 |
| Cargo | |||
| 1 | Amazon Prime Air | (888) 280-4331 | |
| 2 | FedEx | (800) 463-3339 | |
| 3 | United Parcel Service (UPS) | (800) 742-5877 | |
Car Rentals & Free Shuttle Service
| Sr No. | Name | Contact No. |
|---|---|---|
| 1 | Alamo | 1-800-327-9633 |
| 2 | Avis | 1-800-831-2847 |
| 3 | Budget | 1-800-527-7000 |
| 4 | Dollar | 1-866-434-2226 |
| 5 | Enterprise | 1-800-261-7331 |
| 6 | Fox | 1-909-635-6390 |
| 7 | Hertz | 1-800-654-3131 |
| 8 | National | 1-800-227-7368 |
| 9 | Payless | 1-800-729-5377 |
| 10 | Thrifty | 1-877-283-0898 |
Travelers Aid
Hours of Service at ONT: 9am to 9pm
Email: csobotka@flyontario.com
| Sr No. | Name | Contact No. |
|---|---|---|
| 1 | Administration Office | (909) 544-5378 |
| 2 | Airport Information Terminal 2 | (909) 544-5458 |
| 3 | Airport Information Terminal 4 | (909) 544-5459 |
Office & Terminal Addresses
| Sr No. | Location | Address |
|---|---|---|
| 1 | Terminal 2 | 2500 E. Airport Drive Ontario, CA 91761 |
| 2 | Terminal 4 | 2900 E. Airport Drive Ontario, CA 91761 |
| 3 | International Terminal | 2222 International Way Ontario, CA 91761 |
| 4 | ONT Rental Car Center | 3450 East Airport Drive Ontario, CA 91761 |
| 5 | Administration Offices | 1923 East Avion Street Ontario, CA 91761 |
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