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Toll Free Numbers
1-800-718-2265
(For Customer Support)
International Numbers
+1-727-567-8000
(For Customer Support Outside the US or Canada)
IVRS Menu: 1-800-718-2265/+1-727-567-8000
- Press 1: To leave a message about a new mortgage
- Press 2: To leave a message about a new security base line of credit
- Press 3: To leave a message about an existing loan such as a payment, loan advance or other enquiry
- Press 4: To leave a message about a certificate of deposit, checking account, savings account, internet banking or ATM debit card
- Press 5: To leave a message regarding corporate lending
- Press 6: To leave a message regarding opting out of information sharing
- Press 7: If you are calling from a firm outside of Raymond James regarding an existing mortgage
- raymondjamesbank@rjbank.com (For Customer Support)
Important Contact Details
| Sr.No. | Service | Contact No. |
|---|---|---|
| 1 | To report lost or stolen cards | Visa Checkcard: 800.472.3272, ATM card: 800.718.2265 |
| 2 | Client Service | 800.718.2265 |
| 3 | Residential Mortgage Servicing | 877.330.4069 |
Important Timings
| Sr.No. | Service | Timing |
|---|---|---|
| 1 | Lobby Hours | Mon-Fri, 9am-4pm ET |
| 2 | Drive-thru Hours | Mon-Fri, 8:30am-4pm ET |
Offices Address
| Sr.No. | Office | Address |
|---|---|---|
| 1 | Main Office | Raymond James Bank 710 Carillon Parkway St. Petersburg, FL 33716 Fax: 727.567.8618 |
| 2 | Mailing Address | P.O. Box 23558 St. Petersburg, FL 33742 |
| 3 | Street Address For Deliveries | 710 Carillon Parkway St. Petersburg, FL 33716 |
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