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Shein Customer Care No.

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Retur And Refund

  • For any query/complaint regarding the return/refund you can contact the customer support.
  • If you receive a damaged/defective item, please contact the customer support within 24 hours from the date of delivery.
  • The time taken to process the refund depends on the payment method used.
  • For more information regarding Return and Refund .

Office Address

Shein US Services,
LLC 777 S. Alameda St.,
2nd Floor Los Angeles,
CA 90021-1672

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