Sun Country Airlines Customer Care No. 1-651-905-2737

Contact Number

Quick Links

• Help Center
• Complaint/Feedback Form

SMS Service

Text us directly at 651-905-2737 with "hello"
Monday-Sunday 6:00am - 10:00pm (Central Time)
Message and data rates may apply

Lost/Delayed/Damaged Baggage

• For any query/complaint related to Lost / Damaged / Delayed Baggage, you can call at 612-970-3576
• If you have lost something in the airport, then you can call at 1-866-289-9673
• If your baggage is delayed/damaged, you have to report it within 4 hours of your flight arrival within the United States, Puerto Rico and the U.S. Virigin Islands.
• If your baggage is delayed in international travel, then you have to report it within 21 days.
• For damaged baggage in international travel, you have to report it within 7 days.
• For more information Please Read .

For Group Travel

Contact No.: (651) 905-2711, Timing: Monday-Friday (Closed Major Holidays) 8:30am - 5:00pm (Central Time)
For Group Travel, you can fill this Group request Form

Other Contact Details

Sr No.	Service	Contact No.
1	Air Travelers with Disabilities within United States	1 (800) 778-4838 (voice) 1-800-455-9880 (TTY)
2	For Aviation Consumer Protection Division	(202) 366-2220 (voice) (202) 366-0511 (TTY)
For Charter flights, you can also fill this Charter request Form

Corporate Office

Sun Country Airlines
2005 Cargo Road
Minneapolis, MN55450

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