United States Postal Services (USPS) Contact No. (800) 275-8777

Contact Information

• (800) 275-8777 (For Customer Support, Monday-Friday: 8am-8:30pm, Saturday: 8am-6pm ET)

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Important Contact Details

For Claim

Domestic Shipments

• For any query/complaint regarding the domestic shipments kindly contact at 1-800-332-0317 (Monday-Friday: 6 AM-6 PM CT)
• If your item arrives damaged or is missing contents, you may file a claim immediately but must file no later than 60 days after the mailing date.
• If your item does not arrive at all, file a claim in the time period for the service you used given below.

  Sr No.	Service	File After	File Before
  1	Priority Mail Express®	7 days	60 days
  2	Priority Mail Express COD	15 days	60 days
  3	Priority Mail®	15 days	60 days
  4	Insured Mail	15 days	60 days
  5	Collect on Delivery (COD)	15 days	60 days
  6	Registered Mail® & Registered COD Mail	15 days	60 days
  7	APO/FPO Priority Mail Express Military® Service	21 days	180 days
  8	APO/FPO/DPO Insured Mail, Registered Mail (Priority Mail, First-Class Mail, USPS Ground Advantage, SAM, or PAL services)	45 days	1 year
  9	APO/FPO/DPO Insured Mail (Surface only)	75 days	1 year

• For more information please read .

International Shipments

• For any query/complaint regarding the international shipments, you can contact to the customer support.
• Each international mail service has a different filing period. The filing period is based on the mailing date on your receipt.

  Sr No.	Service	File After	File Before	Otder Restrictions
  1	Priority Mail Express International® (PMEI)	3 days	90 days	Online inquiries can only be initiated by tde U.S. sender.
  2	PMEI witd Money-Back Guarantee	3 days	30 days	3-90 days to submit an inquiry for loss, damaged, or missing contents
  3	Priority Mail International®	7 days	6 montds	Online inquiries can only be initiated by tde U.S. sender
  4	Registered Mail®	7 days	6 montds	Online inquiries can only be initiated by tde U.S. sender
  5	First-Class Mail International®	-	-	Inquiries are not accepted for ordinary letters sent witdout Registered Mail service.
  6	First-Class Package International Service®	-	-	Inquiries cannot be processed online for ordinary parcels sent witdout Registered Mail service.

• For more information please read .

For Refund

Address

United States Postal Services
475 L'Enfant Plaza SW,
Washington, DC 20260

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