Website
Install App
Contact Number
1-407-363-8000
(For Contact Support)
IVRS Menu:
- Press 1: For theme park information
- Press 2: For information about theme park ticket and flex pay
- Press 3: For vacation package and universal hotel information
- Press 4: To make a dining reservation in a theme park, universal citywalk or Universal Ornaldo resort hotel
- Press 5: For cinemark movie theater at Universal Ornaldo resort
- Press 6: To hear more options
Quick Links
Lost and Found
- For any query/complaint regarding lost and found you can call at (407) 224-4233.
- You can also fill this lost and found Form .
Important Contact Details
Timing: Mon-Fri: 7:30am-12am, Sat-Sun: 7:30am-10pm
| Sr.No. | Service Name | Contact/Email |
|---|---|---|
| 1 | Guest Services | (407) 224-4233, Toll Free Number: (877) 589-4783 (Hours are 8:30am - 7pm EST, 7 days a week.) |
| 2 | For Guests from the United Kingdom, | (800) 756-3351 |
| 3 | Dining/Character Breakfast Reservations | (407) 224-FOOD (3663) |
| 4 | Vacation Packages and Ticketing | (877) 801-9720 |
| 5 | Hotel Reservations | Main Number: (888) 273-1311, Meeting Attendees/Individual Call-in for Group Blocks: (866) 360-7395 |
| 6 | Passholder Services | (888) 5-FLEXPAY (5-3539729), FlexiblePayment@universalorlando.com |
| 7 | Product Information | (407) 224-6000 |
| 8 | Group Vacation | (800) 711-0080 |
Offices Address
| Sr.No. | Office | Address |
|---|---|---|
| 1 | Corporate Offices | Universal Orlando Resort 1000 Universal Studios Plaza Orlando, Florida 32819-7610 |
| 2 | Theme Parks And CityWalk Parking Garage | 6000 Universal Boulevard Orlando, FL 32819 |
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