Website
Install App
Toll Free Numbers
1-888-937-8538
(For Customer Support)
Quick Links
Important Contact Details
| Sr.No. | Service | Contact No. | Timing |
|---|---|---|---|
| 1 | Sales and Service | 1-888-937-8538, Toll free in North America for support in Japanese: 1-844-213-5239 |
- |
| 2 | WestJet Vacations | 1-877-737-7001, Calling from another country: +1-403-444-2586 |
Mon-Sun: 6am-10pm |
| 3 | Lost and found, damaged or missing baggage | Toll-free from North America: 1-866-666-6224, Outside of North America: 1-403-444-2581 (Additional Charges And Restrictions May Apply) |
- |
| 4 | WestJet Cargo | 1-403-444-2435, 1-866-952-2746 (1-866-WJ-CARGO) | - |
| 5 | WestJet Store | 403-539-7099, Fax: 403-648-8715 |
Mon-Fri: 10am-5pm MT |
| 6 | WestJet Rewards eStore | 1-844-718-2586 | Mon-Fri: 8am-10pm EST Sat: 8am-7pm EST |
| 7 | Accessibility support | 711, 1-866-693-7853 | - |
| Travel Partners | |||
| 8 | Air Miles | 1-888-247-6453 | - |
| 9 | Car Rentals | 1-800-681-2917 | - |
| 10 | RBC Insurance | 1-866-896-8171 | - |
| 11 | Travel Agent Support | 1-877-664-3205 taaccounting@westjetvacations.com |
Travel support team-Air: Mon-Fri, 6am-7pm MT |
| 12 | WestJet partner hotels | 1-855-757-0373 | - |
| 13 | Phone services for guests with special needs | - | - |
Lost/Delayed/Damaged Baggage
- For any query/complaint regarding lost/delayed and damaged baggage you can call at 1-866-666-6224, 1-403-444-2581 (Outside Of North America)
- In case of delayed baggage create a baggage report within 12 hours of arriving at your destination by filling this Form or you can contact the Baggage Services Agent at the arrival airport.
- In case of damaged baggage report within 5 days of arriving at your destination by filling this Form or you can contact the baggage services office in your arrival airport within 7 days of receiving it.
- For lost items you can fill this Form , if you lost a personal item in a lounge, a terminal, or onboard an arriving aircraft, please visit that airport's associated lost and found site to report your lost item.
- For more information please read .
Global Contact Details
| Sr.No. | Location | Contact No. |
|---|---|---|
| 1 | South Africa/Asia/Australia (Oceania)/New Zealand/Europe/Israel/South America | 800-5381-5696 |
| 2 | United Kingdom of Great Britain and Northern Ireland | 0-800-279-7072 |
| 3 | Middle East | 800-5381-5696 |
| North America | ||
| 4 | Antigua and Barbuda | 1-888-937-8538 |
| 5 | Bahamas | 1-866-884-9188 |
| 6 | Barbados | 1-800-204-5647 |
| 7 | Bermuda | 1-800-204-0020 |
| 8 | Canada | 1-888-937-8538 |
| 9 | Costa Rica | 800-5381-5696 |
| 10 | Dominican Republic | 1-800-148-5344 |
| 11 | Grand Cayman | 1-800-204-0081 |
| 12 | Iceland | 00-800-5381-5696 |
| 13 | Jamaica | 1-800-288-1029 |
| 14 | Mexico | 0-800-461-0910 |
| 15 | Puerto Rico | 1-866-886-2388 |
| 16 | Saint Lucia | 1-800 204-0409 |
| 17 | Trinidad and Tobago | 0018662086924 |
| 18 | Turks and Caicos | 1-866-887-1588 |
| 19 | United States of America | 1-888-937-8538 |
Offices Address
| Sr.No. | Office | Address |
|---|---|---|
| 1 | WestJet Campus | 22 Aerial Place N.E. Calgary, Alberta, Canada T2E 3J1 |
| 2 | WestJet Hangar | 21 Aerial Place N.E. Calgary, Alberta, Canada T2E 8X7 |
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