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Contact Information
- 1 (346) 616-9500 (For Customer Support)
- support@aveloair.com (For Customer Care)
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Lost / Damaged / Delayed Baggage And Refund
- For any query/complaint related to lost / damaged / delayed baggage, you can contact to the customer support.
- If your reservations is cancelled, then your refund will be processed within 7 business days and for other types of purchase your refund will be processed within 20 days.
- For domestic flights if your baggage is lost, damage or delayed, then you have to report it within 4 hours at the airport.
- For international flights if your baggage is lost, damage or delayed, then you have to report it within 21 working days.
- For lost/damaged/delayed baggage, you can fill this Form .
- For more information regarding Baggage and Refund .
Special Services Assistance
Airline Passengers with Disabilities Bill of Rights- For calls made from within the United States, By telephone via the Toll-Free Hotline for Air Travelers with Disabilities at: 1 (800) 778-4838 (voice) /1-800-455-9880 (TTY)
- By telephone to the Aviation Consumer Protection Division at (202) 366-2220 (voice) / (202) 366-0511 (TTY)
- By mail to the Air Consumer Protection Division:
C-75, U.S. Department of Transportation,
1200 New Jersey Ave. SE,
West Building, Room W96-432,
Washington, DC 20590 - For more information about special-services-and-assistance, read here
Avelo Airports Directory Contact Details
| Sr No. | Airport | Contact No. | Address |
|---|---|---|---|
| 1 | Albany International Airport (ALB) | (518) 242-2200 | 737 Albany Shaker Rd, Albany, NY 12211 |
| 2 | Hartsfield-Jackson Atlanta International Airport (ATL) | (404) 209-1700 | 6000 N Terminal Pkwy Suite 4000, Atlanta, GA 30320 |
| 3 | Sonoma County Airport (STS) | (707) 565-7240 | 2200 Airport Boulevard, Santa Rosa, California 95403 |
| 4 | Redmond Municipal Airport (RDM) | (541) 548-0646 | 2522 SE Jesse Butler Circle, Redmond, Oregon 97756 |
| 5 | Boise Airport (BOI) | (208) 383-3110 | 3201 W Airport Way #1000, Boise, ID 83705 |
| 6 | Manchester-Boston Regional Airport (MHT) | (603) 624-6539 | 1 Airport Rd, Manchester, NH 03103 |
| 7 | Cancun International Airport (CUN) | 52-998-848-7200 | Carretera Cancun-Chetumal KM.22 Cancun, Quintana Roo Mexico 75220 |
| 8 | Charleston International Airport (CHS) | (843) 767-7000 | 5500 International Blvd, North Charleston, SC 29418 |
| 9 | Concord-Padgett Regional Airport (USA) | (704) 920-5900 | 7435 Zephyr Place NW, Concord, NC 28027 |
| 10 | Chicago Midway International Airport (MDW) | (773) 838-0600 | 5700 S Cicero Ave, Chicago, IL 60638 |
| 11 | Dallas Fort Worth International Airport (DFW) | (972) 973-3112 | 2400 Aviation Dr, Dallas, TX 75261 |
| 12 | Daytona Beach International Airport (DAB) | (386) 248-8030 | 700 Catalina Dr Ste 300, Daytona Beach, FL 32114 |
| 13 | Destin-Fort Walton Beach Airport (VPS) | (850) 651-7160 | 1701 FL-85, Eglin AFB, FL 32542 |
| 14 | Detroit Metropolitan Wayne County Airport (DTW) | (734) 247-7678 | Detroit, MI 48242 |
| 15 | Eugene Airport (EUG) | (541) 682-5544 | 28801 Douglas Dr, Eugene, Oregon 97402 |
| 16 | California Redwood Coast-Humboldt County Airport (ACV) | (707) 839-5401 | 3561 Boeing Ave, McKinleyville, CA 95519 |
| 17 | Fort Lauderdale-Hollywood International Airport (FLL) | (866) 435-9355 | 100 Terminal Drive, Fort Lauderdale, FL 33315 |
| 18 | Southwest Florida International Airport (RSW) | (239) 590-4800 | 11000 Terminal Access Road, Fort Myers, Florida 33913 |
| 19 | Greenville-Spartanburg International Airport (GSP) | (864) 877-7426 | 2000 GSP Dr, Greer, SC 29651 |
| 20 | Bradley International Airport (BDL) | (860) 292-2000 | Schoephoester Rd, Windsor Locks, CT 06096 |
| 21 | William P. Hobby Airport (HOU) | (713) 640-3000 | 7800 Airport Blvd, Houston, TX 77061 |
| 22 | Jacksonville International Airport (JAX) | (904) 741-4902 | 2400 Yankee Clipper Dr, Jacksonville, FL 32218 |
| 23 | Glacier Park International Airport (FCA) | (406) 257-5994 | 4170 US-2, Kalispell, MT 59901 |
| 24 | McGhee Tyson Airport (TYS) | (865) 342-3000 | 2055 Alcoa Hwy, Alcoa, TN 37701 |
| 25 | Harry Reid International Airport (LAS) | (702) 261-5211 | 5757 Wayne Newton Blvd, Las Vegas, NV 89119 |
| 26 | Hollywood Burbank Airport (BUR) | (818) 840-8840 | 2627 North Hollywood Way, Burbank, California 91505 |
| 27 | Rogue Valley International-Medford Airport (MFR) | (541) 776-7222 | 1000 Terminal Loop Parkway, Medford, Oregon 97504 |
| 28 | Sangster International Airport (MBJ) | (876) 952-3124 | Montego Bay, St. James, Jamaica |
| 29 | Myrtle Beach International Airport (MYR) | (843) 448-1589 | 1100 Jetport Rd, Myrtle Beach, SC 29577 |
| 30 | Nashville International Airport (BNA) | (615) 275-1675 | 1 Terminal Dr, Nashville, TN 37214 |
| 31 | Tweed-New Haven Airport (HVN) | (203) 466-8844 | 155 Burr St, New Haven, CT 06512 |
| 32 | Louis Armstrong New Orleans International Airport (MSY) | (504) 303-7500 | 1 Terminal Drive, Kenner, LA 70062 |
| 33 | Ontario International Airport (ONT) | 833-435-9668 | 2500 E. Airport Drive, Ontario, CA 91761 |
| 34 | Lakeland International Airport (LAL) | (863) 834-3298 | 3900 Don Emerson Dr, Lakeland, FL 33811 |
| 35 | Orlando International Airport (MCO) | (407) 825-2001 | 1 Jeff Fuqua Blvd, Orlando, FL 32827 |
| 36 | Palm Springs International Airport (PSP) | (760) 318-3800 | 3400 E. Tahquitz Canyon Way, Palm Springs, CA 92262 |
| 37 | Tri-Cities Airport (PSC) | (509) 547-6352 | 3601 N 20th Ave, Pasco, WA 99301 |
| 38 | Wilmington Airport (ILG) | (855) 359-4545 | 151 N Dupont Hwy, New Castle, DE 19720 |
| 39 | Salem-Willamette Valley Airport (SLE) | (503) 588-6314 | 2990 25th St SE, Salem, OR 97302 |
| 40 | Portland International Jetport (PWM) | (207) 774-7301 | 1001 Westbrook St, Portland, ME 04102 |
| 42 | Punta Cana International Airport (PUJ) | 809-959-2376 | Carr. Aeropuerto, Punta Cana 23000, Dominican Republic 23000 |
| 43 | Raleigh-Durham International Airport (RDU) | (919) 840-2123 | 2400 John Brantley Blvd, Morrisville, NC 27560 |
| 44 | Greater Rochester International Airport (ROC) | (585) 753-7000 | 1200 Brooks Ave, Rochester, NY 14624 |
| 45 | Salt Lake City International Airport (SLC) | 801-575-2400 | 3920 W. Terminal Dr, Salt Lake City, UT 84122 |
| 46 | Luis Muñoz Marín International Airport (SJU) | (787) 253-2329 | Airport Rd, Carolina, Puerto Rico 00979 |
| 47 | Sarasota Bradenton International Airport (SRQ) | (941) 359-2770 | 6000 Airport Circle, Sarasota, FL 34243 |
| 48 | Savannah/Hilton Head International Airport (SAV) | (912) 964-0514 | 400 Airways Ave, Savannah, GA 31408 |
| 49 | Tampa International Airport (TPA) | (813) 870-8700 | 4100 George J Bean Pkwy, Tampa, FL 33607 |
| 50 | Cherry Capital Airport (TVC) | (231) 947-2250 | 727 Fly Don't Dr, Traverse City, MI 49686 |
| 51 | Baltimore/Washington International Thurgood Marshall Airport (BWI) | (410) 859-7111 | 7050 Friendship Rd, Baltimore, MD 21240 |
| 52 | Washington Dulles International Airport (IAD) | (703) 572-2700 | 1 Saarinen Cir, Dulles, VA 20166 |
| 53 | Palm Beach International Airport (PBI) | (561) 471-7400 | 1000 James L Turnage Blvd, West Palm Beach, FL 33415 |
| 54 | Wilmington International Airport (ILM) | (910) 341-4125 | 1740 Airport Blvd, Wilmington, NC 28405 |
Other Contact Details
| Sr No. | Service | Contact Details |
|---|---|---|
| 1 | Air Travelers with Disabilities | 1 (800) 778-4838 (voice) 1-800-455-9880 (TTY) |
| 2 | Aviation Consumer Protection Division | (202) 366-2220 (voice) (202) 366-0511 (TTY) |
| For charter flights you can fill Charter Request Form | ||
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Customer Care
12 Greenway Plaza, Suite 400
Houston, TX 77046
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