Website
Install App
Toll Free Numbers
1-800-266-3742
(For Customer Support)
IVRS Menu: 1-800-266-3742
- Press 1: If you are calling about the direct express program
- Press 2: If you are calling for any other reasons
Quick Links
Important Contact Details
| Sr.No. | Service | Contact Details |
|---|---|---|
| 1 | Self-Service Banking | 800-266-3742, 24/7 |
| 2 | Personal And Business Debit & ATM Cards | 800-572-6620, 734-632-5181 (For use outside of the US And Canada) 24/7 |
| 3 | Personal And Business Credit Cards | Personal Credit Cards : 866-486-1015, Business Credit Cards: 866-486-1017 Mon-Fri: 8am-9pm ET |
| 4 | Treasury Management | 800-852-3649 Mon-Fri: 8am-8pm ET |
| Loan Assistance | ||
| 5 | Consumer Loans | 855-451-9201 For Questions Regarding An Existing Consumer Loan: Mon-Fri: 7am-7pm ET |
| 6 | For a New Mortgage or Mortgage Refinance Application | 800-867-5188 |
| 7 | For Disaster Assistance Related To An Existing Consumer Loan | 855-770-7841 Mon-Fri: 8am-5pm ET |
| Report Suspected Fraud | ||
| To Report a Lost or Stolen Card | ||
| 8 | Comerica Debit Card or ATM Card | 800-572-6620, If calling from outside of the U.S. or Canada: 734-632-5181 |
| 9 | Comerica Credit Cards issued by Elan Financial Services | 866-486-1015 |
| 10 | Home Equity Line of Credit Equity Access Card | 855-451-9201 |
| To Report Lost or Stolen Checks | ||
| 11 | California and Arizona | 800-522-2265 |
| 12 | Texas | 800-925-2160 |
| 13 | Michigan, Florida and all other states | 800-266-3742 |
| 14 | Home Equity Line of Credit Equity Access Checks | 855-451-9021 |
| Report Online Scams | ||
| 15 | Comerica Web Banking Customers | 888-444-9876 |
| 16 | Treasury Management Customers | 800-852-3649 |
| 17 | Comerica Customers Who Suspect They Are a Victim of Identity Theft | 877-881-8955 |
| 18 | Report Email Scams | ReportFraud@comerica.com |
| Report Identity Theft | ||
| 19 | Identity Theft | 877-881-8955, 1-877-438-4338 (FTC) Mon-Fri, 8am-8pm ET |
| Flag Your Credit Reports | ||
| 20 | Equifax | 888-548-7878 |
| 21 | Experian | 888-397-3742 |
| 22 | Transunion | 800-916-8800 |
| Social Security | ||
| 23 | Social Security Administration (if Your Social Security Card Has Been Lost or Stolen) | 800-772-1213 |
Grievance Redressal
- For any complaint you can contact at the details given below:
Contact No.: 313-222-3435
Address (By Mail): Comerica Bank Corporate Quality Process Department - MC 3232 PO Box 75000 Detroit, MI 48275
Fax: 313-963-6347 - If your query is still not resolved or you are not satisfied with the resolution provided then you can escalate the issue to the Texas Department of Banking at the details given below:
Contact No.: 1-877-276-5554 (Toll Free)
Email: consumer.complaints@dob.texas.gov
Address (In person or U.S. Mail): Texas Department of Banking 2601 North Lamar Boulevard Suite 300 Austin, TX 78705-4294
Fax: 512-475-1313
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