Website
Install App
Toll Free Numbers
1-800-453-2265
(For Customer Support)
1-855-659-1656
(Alternate Customer Support)
IVRS Menu: 1-800-453-2265
- Press 1: For account or credit card information.
- Press 2: For Online and Mobile Banking help.
- Press 3: To report a lost or stolen credit or debit card.
- Press 4: To change your account information line Customer ID or access code.
- Press 5: For locations and information on new account, loan or CD.
- mymoney@commercebank.com (For General Query)
Quick Links
Important Contact Details
| Sr No. | Services | Contact Details | Timing |
|---|---|---|---|
| Personal Banking | |||
| Online Banking and Mobile Banking | |||
| 1 | Online Banking and Bill Pay Customer Support | 800-986-2265 | Mon-Fri, 8am-8pm, Sat, 8am-4pm |
| 2 | Mobile Banking Customer Support | 844-782-7206 | Mon-Fri, 8am-8pm, Sat, 8am-4pm |
| 3 | Online/Mobile Banking Password Resets | 800-986-2265 |
Mon-Fri, 8am-8pm, Sat, 8am-4pm |
| 4 | Online/Mobile Banking Multi-Factor Authentication Reset | 833-509-3246 | Mon-Fri, 8am-8pm, Sat, 8am-4pm |
| 5 | Report Suspicious Emails | phishing@commercebank.com | - |
| Personal Account Information | |||
| 6 | 24-Hour Account Information Line | 800-453-2265 | 24/7 |
| 7 | Personal Accounts & Services | 800-641-2265 | Mon-Fri, 8am-8pm, Sat, 8am-4pm |
| 8 | Premier Member Support Team | 800-322-1554 | Mon-Fri, 8am-8pm, Sat, 8am-4pm |
| 9 | Personal Loans | 800-449-9829 | Mon-Fri, 8am-8pm, Sat, 8am-4pm |
| 10 | Personal Loan Web Payments | 866-658-9333 | 24/7 |
| 11 | Mortgages - New Loans and Applications | 800-903-3210 | Mon-Fri, 8am-5pm |
| 12 | Mortgages and Home Equity - Existing Loans | 800-821-0083 | Mon-Fri, 8am-5pm |
| 13 | Commerce Financial Advisors | 800-772-7283 | - |
| 14 | Student Loans | 855-342-2006 | Mon-Thu, 7am-8pm, Fri, 7am-7pm, Sat, 9am-1pm |
| 15 | Health Services Financing (HSF®) | 855-893-1292 | - |
| Credit, Debit & Prepaid Cards | |||
| 16 | mySpending Card® | 888-373-2883 | Mon-Fri 8 am - Midnight Sat 8 am - 4 pm |
| 17 | Lost or Stolen mySpending Card® | 888-373-2883 | 24/7 |
| 18 | Debit Card | 800-617-7480 | Mon-Fri 8 am - Midnight Sat 8 am - 4 pm |
| 19 | Lost or Stolen Debit Card | 800-617-7480 | 24/7 |
| 20 | Consumer Credit Card/Lost or Stolen Consumer Credit Card | 800-645-2103 | 24/7 |
| Student Services | |||
| 21 | Student Loans | 855-342-2006 | Mon-Thu, 7am-8pm, Fri, 7am-7pm, Sat, 9am-1pm |
| 22 | Student Banking | 800-453-2265 money101@commercebank.com |
Mon-Fri, 8am-8pm, Sat, 8am-4pm |
| For More information regarding Wealth / Business / Commercial Banking | |||
Foreign Currency Exchange Center
| Sr No. | State | City | Banking Center Name | Full Address |
|---|---|---|---|---|
| 1 | Missouri | St. Louis | Clayton Banking Center | 8000 Forsyth Blvd, St. Louis, Missouri 63105 |
| 2 | Missouri | Kansas City | 10th and Main | 1001 Main St, Kansas City, Missouri 64105 |
| 3 | Missouri | Kansas City | Brookside Banking Center | 6336 Brookside Plaza, Kansas City, Missouri 64113 |
| 4 | Missouri | Independence | 39th Street Banking Center | 18700 E 39th St, Independence, Missouri 64057 |
| 5 | Kansas | Shawnee | Monticello Banking Center | 21800 Midland Dr, Shawnee, Kansas 66218 |
| 6 | Kansas | Lenexa | Lenexa Banking Center | 8700 Monrovia, Lenexa, Kansas 66215 |
| 7 | Kansas | Overland Park | 135th and Lamar Banking Center | 6305 W 135th St, Overland Park, Kansas 66223 |
| 8 | Missouri | Kansas City | Barry Road Banking Center | 110 NW Barry Rd, Kansas City, Missouri 64155 |
| 9 | Kansas | Leawood | Leawood Banking Center | 11405 Nall, Leawood, Kansas 66211 |
| 10 | Missouri | Kansas City | Plaza Lobby Banking Center | 118 W 47th St, Kansas City, Missouri 64112 |
| 11 | Kansas | Prairie Village | Corinth Banking Center | 4006 W 83rd St, Prairie Village, Kansas 66208 |
| 12 | Kansas | Shawnee | Nieman Banking Center | 11000 Shawnee Mission Pkwy, Shawnee, Kansas 66203 |
| 13 | Kansas | Lawrence | Lawrence Banking Center | 955 Iowa St, Lawrence, Kansas 66044 |
| 14 | Missouri | Springfield | Springfield Banking Center | 1345 E Battlefield Rd, Springfield, Missouri 65804 |
| 15 | Missouri | Columbia | Bernadette Banking Center | 2000 Bernadette Dr, Columbia, Missouri 65203 |
| 16 | Missouri | Columbia | 9th and Broadway Banking Center | 901 E Broadway, Columbia, Missouri 65201 |
| 17 | Oklahoma | Tulsa | Tulsa Utica Plaza | 2005 E 21th St, Suite 200, Tulsa, Oklahoma 74114 |
| 18 | Oklahoma | Tulsa | Tulsa Banking Center | 5314 S Yale Ave, Suite 100, Tulsa, Oklahoma 74135 |
| 19 | Kansas | Wichita | Wichita Banking Center | 9620 E 21th St N, Wichita, Kansas 67206 |
Corporate Office
Commerce Bancshares, Inc.
P.O. Box 419248 1000 Walnut
Kansas City, Missouri
64141-6248 United States
Routing Number: 101000019
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