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Contact Information
- 800-221-1212 (For Reservation, 24 hours/day, 7 days/week)
- 1-800-800-1504 (Delta Vacations Feedback Status Query)
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Customer Servicing/Assistance
| Sr No. | Services | Contact | Information |
|---|---|---|---|
| 1 | General Sales & Services | 800-221-1212 800-323-2323 for SkyMiles Members 800-325-1999 for Flight Information |
24 hours/day, 7 days/week |
| 2 | International Sales & Service | 800-241-4141 | 24 hours/day, 7 days/week |
| 3 | Refund Status | 800-847-0578 | 8am - 7pm ET Mon-Fri (Closed: Sat-Sun, U.S. holidays) |
| 4 | Baggage | 800-325-8224 | 6:00 am - 12:00 am ET, 7 days/week |
| 5 | Comment & Complaint |
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
- |
| 6 | Accessible Travel Services | 404-209-3434 For customers with hearing or speech disabilities: Dial 711 |
24 hours/day, 7 days/week |
| 7 | Delta Vacations | 800-800-1504 | Phone hours of operation: 6a-8p CT Messaging hours of operation: 6a- 11p CT |
| 8 | Delta Gift Cards | 800-225-1366 for airfare reservations 800-800-1504 for Delta Vacations packages including airfare Other inquires: deltagiftcards@delta.com |
24 hours/day, 7 days/week |
| 9 | Hotels | 866-202-1813 | 24 hours/day, 7 days/week |
| 10 | Rental Cars | Alamo 844-357-5138 |
24 hours/day, 7 days/week |
| 11 | Charter Sales | charter@delta.com. | - |
Reservation from U.S. & Canada
| SNo. | Language | Contact No. |
|---|---|---|
| 1 | Spanish (En Español) | 800-511-9629 |
| 2 | Japanese/Chinese (B) | 800-327-2850 |
Regionwise Ticket Offices Locations
| SNo. | City | Location | Phone No. |
|---|---|---|---|
| Africa | |||
| 1 | Ouagadougou | Burkina Faso | 226-30-6365 |
| 2 | Douala | Cameroon | 237-342-15-55 |
| 3 | Yaoundé | Cameroon | 237-342-15-55 |
| 4 | Abidjan | Côte d'Ivoire | 225-20202424 |
| 5 | Cairo | Egypt | 2-2736-2030 2-2736-2039 |
| 6 | Accra Kumasi |
Ghana | 233-(0)30-221-3111 233-(0)32-203-1121 |
| 7 | Nairobi | Kenya | 254 20 4445500 254 20 4445504 254 20 2597800 |
| 8 | Monrovia | Liberia | 231-(0)6-782-226 |
| 9 | Bamako | Mali | 223-222-61-09 223-222-61-09 |
| 10 | Nouakchott | Mauritania | 222-25-18-02 |
| 11 | All Cities | Morocco | 002-11-0011 for Operator, then 800-221-1212 |
| 12 | Windhoek | Namibia | 482-4582 |
| 13 | Lagos | Nigeria | 01 279 9001 01279 9000 081 0 580 6366. 090 8 677 2849 070 1099 9897 080 5 116 2067 |
| 14 | Dakar | Senegal | 221-33-849-6955 |
| 15 | All Cities | South Africa | 0027 (0) 11 408 8200 (Office) 0027 (0) 86 001 8040 (Office) 0027 (0) 11 388 2584 (Fax) |
| 16 | Lome | Togo | 228-216-910 |
| Asia | |||
| 17 | Phnom Penh | Cambodia | 011-855-23-221-134 or 334 |
| 18 | Within Mainland China | China | 400-120-2364 |
| 19 | - | India | 1800 123 6645 |
| 20 | Jakarta Surabaya | Indonesia | 62-21-2994-1595 62-31-3333-3174 |
| 21 | Within Japan (Navi-Dial) | Japan | 0570-077733 |
| 22 | Kuala Lumpur | Malaysia | 6-03-2282-4648 |
| 23 | Air Transport Activities (Pvt) Ltd. 23-27 Avari Plaza, Shahrah-e- Faisal Karachi, Pakistan |
Pakistan | +92 21 35676567 / +92 21 35676570/ +92 21 35676882 |
| 24 | Air Transport Activities (Pvt) Ltd. Avari Lahore, 87 Shahrah-e-Quaid-e-Azam, Lahore, Pakistan |
Pakistan | +92 42 36308409/ +92 42 36309044 |
| 25 | Air Transport Activities (Pvt) Ltd. Avari Express Park Lane Luxury Apartments Islamabad Expressway Near Faizabad Rawalpindi |
Pakistan | +92 51 2827209/ +92 51 2273173 |
| 26 | Manila | Philippines | +63 2 8841 0101 |
| 27 | Singapore | Singapore | 65-6336-3371 |
| 28 | Seoul | South Korea | +82-2-317-5535 |
| 29 | Colombo | Sri Lanka | Colombo City: +94-11-2680398 |
| 30 | Within Taiwan | Taiwan | +886-2-77018989 |
| 31 | Bangkok | Thailand | +662 2535169 |
| 32 | Hanoi Ho Chi Min City |
Vietnam | 84-4-3562-7330 84-8-7306-6888 |
| Caribbean, Bahamas, & Bermuda | |||
| 33 | All Cities | Antigua | 800-221-1212 |
| 34 | All Cities | Aruba | 800-1555 |
| 35 | All Cities | Bahamas | 800-221-1212 |
| 36 | All Cities | Barbados | 800-221-1212 |
| 37 | All Cities | Bermuda | 800-221-1212 |
| 38 | All Cities | Bonaire and Curacao | 800-221-1212 |
| 39 | All Cities | Cayman Islands | 800-221-1212 |
| 40 | All Cities | Dominican Republic | 809-200-9191 |
| 41 | All Cities | Grenada | 800-221-1212 |
| 42 | All Cities | Haiti | 509-28-16-16-66 |
| 43 | All Cities | Jamaica | 800-221-1212 |
| 44 | All Cities | Puerto Rico | 800-221-1212 |
| 45 | All Cities | St. Kitts | 800-221-1212 |
| 46 | All Cities | St. Lucia | 800-221-1212 |
| 47 | All Cities | St. Maarten | 546-7616 or 001-800-872-2881 for operat then 800-221-1212 |
| 48 | All Cities | Trinidad and Tobago | 800-221-1212 |
| 49 | All Cities | Turks and Caicos | 01-800-221-1212 |
| 50 | All Cities | Virgin Islands | 800-221-1212 |
| Europe | |||
| 51 | Vienna | Austria | +43(0)1 360 277 3461 |
| 52 | Brussels | Belgium | +32(0)2 620 0183 |
| 53 | All Cities | Bosnia-Herzegovina | +385 1 7776 120 |
| 54 | Zagerb | Croatia | +385 1 7776 120 |
| 55 | Prague | Czech Republic | +420 2 2543 9798 |
| 56 | Copenhagen | Denmark | +45 823 32 721 |
| 57 | Helsinki | Finland | +358(0) 981-710406 |
| 58 | All Cities | France | +33 (0)9 69 39 17 79 |
| 59 | All Cities | Germany | +49 (0)6 929 993 771 |
| 60 | All Cities | Greece | +30 211180 9475 |
| 61 | Budapest | Hungary | +3614292246 |
| 62 | All Cities | Iceland | 800 9359 |
| 63 | All Cities | Ireland | +353 16590298 |
| 64 | All Cities | Italy | +39 02 3859 1451 |
| 65 | Macedonia | +381 11 43 00 372 | |
| 66 | Montenegro | +3851777 6173 | |
| 67 | Amsterdam | Netherlands | +31 (0)20 721 9128 |
| 68 | Oslo | Norway | + 47-220-017-01 |
| 69 | Warsaw | Poland | +48(0)225123948 |
| 70 | Lisbon | Portugal | 1351-21318-0062 |
| 71 | Romania | +40(0)216550738 | |
| 72 | Moscow | Russian Federation | 495-937-9090 8-800-700-0990 |
| 73 | Serbia | +381 11 43 00 379 | |
| 74 | International | Slovak Republic | +421 (0)2 5011 2144 |
| 75 | All Cities | Slovenia | +386 1 888 86 91 |
| 76 | All Cities | Spain | +34 913 75 41 46 |
| 77 | Stockholm | Sweden | +46 8 519 92 216 |
| 78 | All Cities | Switzerland | +41 848 000 872 |
| 79 | All Cities | Turkey | +90-(0)212-310-19-99 |
| 80 | Kyiv | Ukraine | +38-044-287-35-95 +38-044-490-6502 |
| 81 | All Cities | United Kingdom | +44 (0)207 660 0767 |
| Mexico & Central America | |||
| 82 | Belize City | Belize | 0800-225-2010 |
| 83 | All Cities | Costa Rica | 0800-016-2002 |
| 84 | San Salvador | El Salvador | 2-275-9292 |
| 85 | Guatemala City | Guatemala | (502) 2302-5799 |
| 86 | All Other Cities | Guatemala | (502) 2302-5799 |
| 87 | San Pedro Sula Tegucigalpa |
Honduras | 2550-1616 2234-9432 |
| 88 | All Other Cities | Honduras | 800-2791-9326 |
| 89 | All Cities | Mexico | 01-800-266-0046 |
| 90 | Managua | Nicaragua | 2254-8130 |
| 91 | All Other Cities | Nicaragua | 001-800-226-0225 |
| 92 | Panama City | Panama | 214-8118 |
| 93 | All Other Cities | Panama | 001-800-507-2884 00800-560-0041 |
| Middle Esat | |||
| 94 | Manama | Bahrain | 973-17-225-650 |
| 95 | Tel Aviv | Israel | Sun-Thurs from 9:00 to 17:00 at +972-3-513- 8000 |
| 96 | Amman | Jordan | 011-962-6-5810400 |
| 97 | Kuwait | Kuwait | 965-2-225-7925 |
| 98 | Ramallah | Palestine | +972-2-298-3130 |
| 99 | Doha | Qatar | +974-3330-5440 |
| 100 | Dhahran | Saudi Arabia | +966-13-8823537 |
| 101 | Jeddah | Saudi Arabia | +966-12-6552885 |
| 102 | Abu Dhabi | United Arab Emirates | 9712-671-3033 |
| 103 | Dubai | United Arab Emirates | 9714-397-0118 |
| Pacific | |||
| 104 | Sydney | Australia | 1800-144917 |
| 105 | Auckland | New Zealand | 09-977-2232 |
| South America | |||
| 106 | All Cities | Argentina | 0800-666-0133 |
| 107 | All Cities | Brazil | 0800 056 2599 - SAC 0800 729 1728-TTY |
| 108 | All Cities | Chile | 800-20-20-20 |
| 109 | All Cities | Chile | (56) 44 208 0746 (cell phones) |
| 110 | All Cities | Colombia | 01-800-956-1035 |
| 111 | All Cities | Ecuador | 1-800-10-10-60 |
| 112 | All Cities | Guyana | 1-80-086-234-56 |
| 113 | Lima | Peru | 211-9-211 Toll Free: 0800-50861 |
| 114 | All Other Cities | Peru | 0800-43210 |
| 115 | All Cities | Uruguay | 004-056-33 |
| 116 | Caracas | Venezuela | 958-1000 |
| 117 | All Other Cities | Venezuela | 0-800-100-3453 |
Regionwise Post-travel Feedback / Customer Care
| SNo. | City | Address |
|---|---|---|
| Africa | ||
| 1 | Mozambique | Travel Fast Ltd Rua Beijo da Mulata, nr 98 R/C Bairro da Sommerchield II Maputo Mozambique Ph:+258 21 088 893 |
| 2 | Uganda | Delta Customer Care PSL Building Plot 28/34 UMA Show Grounds Uganda Ph:256 414 288935 |
| Asia | ||
| 3 | Сhinа/ Japan/ Korea/ Hong Kong/ Singapore/Taiwan |
Delta Air Lines Inc Pacific Customer Care Singapore Post Centre PO Box 1088 Singapore 914037 |
| 4 | India | Delta Air Lines C&B Square, Unitno.402, 4Th Floor, Sangam Complex Andheri Kurla Road, Andheri East, Mumbai 400 059 |
| 5 | Phillippines | Delta Air Lines, Inc. 9/F, Athenaeum Building 160 LP. Leviste Street Salcedo Village, Makati City 1227 Philippines |
| 6 | Thailand | Sky Alliance(Thailand) Co.Ltd. 92/38a Sathorn thani 2Building, 15th floor North Sathorn Road Bangkok 10500 Thailand |
| Caribbean, Bahamas, & Bermuda | ||
7
|
Bahamas/Bermuda/ Dominican Republic Grand Cayman/ Grenada/ Guyana/ Jamaica St. Lucia/ Turks & Caicos |
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
| Europe | ||
| 8 | Andorra/Bulgaria Estonia/Faroe Island Finland/Guernsey Iceland/Isle of Man/Jersey/Latvia/Liechtenstein Lithuania/Luxembourg Malta/Norway/Portugal San Marino |
Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 9 | Armenia /Kyrgyzstan/Tajikistan/Uzbekistan/Azerbaijan Belarus Georgia/Kazakhstan/Russia/Turkmenistan |
Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
| 10 | Austria | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 11 | Belgium | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 12 | Croatia | Delta Customer Care Krsnjavoga 1, Hotel Westin 10000 Zagreb Croatia |
| 13 | Cyprus Greece | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 14 | Czech Republic Slovakia | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 15 | Denmark | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 16 | Germany | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 17 | France Monaco | DELTA / Service Clients TSA 60001 60035 Beauvais Cedex France |
| 18 | Hungary | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 19 | Ireland | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 20 | Italy | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 21 | The Netherlands | KLM Customer Care SPL/MB Amsterdamseweg 55 1182 GP Amstelveen The Netherlands |
| 22 | Norway | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 23 | Poland | Delta Europe Customer Care Centre Baggage Claims Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 24 | Romania Moldavia | Delta Customer Care Centre Calea Buzesti nr.85 and 2 2nd floor, sector 1 Bucharest Romania |
| 25 | Russia | Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
| 26 | Spain | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 27 | Sweden | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 28 | Switzerland | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| 29 | Slovenia | Delta Customer Care Igriska 5 1000 Ljubljana |
| 30 | Turkey | Delta Customer Care Diklitas Emirhan Cadesi No. 109 Atakule A Blok Besiktas Istanbul Türkiye |
| 31 | United Kingdom | Delta Europe Customer Care Centre TSA 21235 75564 PARIS Cedex 12 FRANCE |
| Mexico & Central America | ||
| 32 | Bolivia/ Colombia/Costa Rica/ Ecuador Honduras/Argentina Chile Guatemala Nicaragua Paraguay Mexico/Panama/Peru/Uruguay/Venezuela |
Mailing Address only: Delta Air Lines, Inc. Customer Care P.O. Box 20980 Department 980 Atlanta, GA 30320-2980 |
| 33 | Brazil | Delta Air Lines, Inc Caixa Postal 226 Rio de Janeiro-RJ CEP: 20010-974 Brazil (0800-056-2599) |
| Pacific | ||
| 34 | Australia | Delta Air Lines, Inc. Level 5 117 York Street Sydney, NSW 2000 Australia |
Delayed, Lost or Damaged Baggage
- To submit a claim for delayed, damaged or lost baggage, please complete baggage online claim form
- You may get bag fee rebate if your bags have been delayed for more than 12 hours.
- Please call 866-289-9673 for query related lost unchecked items.
- Call 800-325-8224/404-209-3043 for missing items.
Refund And Reimbursement Details
To request a refund, you have the following options:
- If flight is already cancelled, request a refund by completing the Travel Disruptions form.
- Use this form to submit your refund and reimbersement request.
Baggage Customer Service
- Within The United States: Call toll-free: 800-325-8224
- Or if toll-free is unavailable, call: 404-209-3043.
Outside Of The United States
| SNo. | Country | Country Code | Phone No. |
|---|---|---|---|
| 1 | Austria | 43 | 1306 277 34 61 |
| 2 | Belgium | 32 | (0)2 620:01 83 |
| 3 | Bulgaria | 359 | 2935 8204 |
| 4 | Denmark | 45 | 823 32 721 Mo-Fri 8:00 - 18:00, Sa 09:00- 17:30 |
| 5 | Finland | 358 | 981 710 406 Mo Fri 9:00 - 18:00, Sa 10:00- 17:30 |
| 6 | France | 33 | 9 69 39 17 79 |
| 7 | Germany | 49 | (0)6 929 993 771 |
| 8 | Great Britain | 44 | (0)207 660 0767 |
| 9 | Greece | 30 | 211180 9475 |
| 10 | Ireland | 353 | (0)1659 0298 |
| 11 | Italy | 39 | 02 3859 14 51 |
| 12 | Netherlands | 31 | (0)20 721 9128 |
| 13 | Norway | 47 | 22001701 Mo Fri 8:00 18:00, Sa 09:00- 17:30 |
| 14 | Poland | 48 | 225 12 39 48 10:00-14:00 |
| 15 | Portugal | 351 | 213 180 062 Mo-Fri 08:00 20:00 |
| 16 | Spain | 34 | 913754146 |
| 17 | Sweden | 46 | (0)8 5199 2216 Mo-Fri 8:00 - 18:00, Sa 09:00 - 17:30 |
| 18 | Switzerland | 41 | 848 000 872 |
| 19 | Turkey | 90 | 212 375 5778 |
European Baggage Customer Service Addresses By Mail
| SNo. | Country | Postal Address |
|---|---|---|
| 1 | Albania, Andorra, Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, Germany,Guernsey ,Iceland, Isle of Man, Italy, Jersey, Latvia, Liechtenstem, Lithuania, Luxembourg, Malla, Norway, Portugal, San Marino,Slovakia, Spain, Sweden, Switzerland, United Kingdom |
Delta Air Lines Europe Baggage Claim Centre TSA 21235 75564 Paris CEDEX 12 FRANCE |
| 2 | Croatia | DL Customer Care KRSNIAVOGA 1, HOTEL WESTIN 10000 ZAGREB CROATIA |
| 3 | Cyprus, Greece | Delta Air Lines Europe Baggage Claim Centre TSA 21235 75564 Paris Cedex 12 France |
| 4 | France | DELTA/Service Clients TSA 60001 60035 BEAUVAIS CEDEX |
| 5 | Hungary | Air France KLM Della Customer Care Hungary Moldova 1426 Budapest P.O. Box 302 |
| 6 | Moldova | Delta Customer Care Calea Buzesti nr.85 and 2 2nd floor, sector 1 Bucarest |
| 7 | Monaco | DELTA/Service Clients TSA 60001 60035 BEAUVAIS CEDEX |
| 8 | Poland | Delta Air Lines Europe Baggage Claim Centre TSA 21235 75564 Paris Cedex 12 France |
| 9 | Romania | Della Customer Care Calea Buzesti nr.85 and 2 2nd floor, sector 1 Bucarest |
| 10 | Slovenia | DL. Customer Care 1000 Ljubljana Igriska 5 |
| 11 | Turkey | Delta Customer Care Türkiye Dikilitas Erhan Caddesi No: 109 Atakule A Blok Besiktas Istanbul |
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