First Interstate Bank Customer Care No. 1-855-342-3400

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Toll Free Numbers

1-855-342-3400 (For Customer Support)
1-888-752-3341 (For Telephone Banking Support)

IVRS Menu:

IVRS Menu: 1-855-342-3400
IVRS Menu: 1-888-752-3341
  • Press 1: For automated account information for your checking, savings, loans or deposit.
  • Press 2: To activate a debit card or change a pin.
  • Press 3: To report a lost or stolen ATM or Debit card.
  • Press 4: For assistance with your credit card.
  • Press 1: For account information.
  • Press 2: To report your ATM or debit card lost or stolen.
  • Press 3: For verification.
  • Press 4: For locations and business hours.
  • Press 0: To speak with customer representative.

Quick Links

Important Contact Details

Sr.No. Service Contact Details
1 Debit Card PIN Activation/Reset 800-992-3808
2 Debit Card Dispute 833-699-0076
3 Credit Card Fraud 866-839-3485
4 Report to the Federal Trade Commission (FTC) 877-ID THEFT (877-438-4338)
5 Social Security Fraud Hotline 800-269-0271
6 Report suspicious emails phishing@fib.com
7 Debit Card Fraud 800-342-6599
8 Credit Card Activation 800-456-6870
9 Credit Card/Debit Card Customer Support 855-342-3400
10. First Interstate Bank Routing Number 092901683

Mailing Addresses

Sr. No. Department Mailing Address
(First Interstate Bank)
1 Mortgage Remittance (Mortgage) PO Box 24888 Seattle, WA 98124-0888
2 Credit Card Remittance (Credit Card & First Care) PO Box 35138 Seattle, WA 98124-5138
3 Check Collection Mailing Great West Center Attn: Check Collection - BCS Dept. PO Box 30918 Billings, MT 59116
4 Consumer/Commercial Loan Remittance PO Box 30918 Billings, MT 59116

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