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Toll Free Numbers
1-888-248-6423
(For Customer Support)
Quick Links
Important Contact Details
| Sr.No. | Service | Contact No. | Timing |
|---|---|---|---|
| Personal | |||
| 1 | Banking, online, and loan support/24-hour self-service telephone banking/ Wealth Services/Lost or stolen card | 888-248-6423 | Mon-Fri: 8am-10pm ET Sat-Sun: 8am-5pm ET |
| 2 | Mortgage sales (non-servicing related) | 866-760-0525 | Mon-Thurs: 9am-8pm ET Fri: 9am-7pm ET Sat: 10am-3pm ET |
| 3 | MyLoans support | 800-968-7700 Outside the US: +1-248-312-6500 |
- |
| Private Banking | |||
| 4 | Support services | 866-744-5463 | 24/7 |
| 5 | Platinum Checking services | 866-372-7781 | Mon-Fri: 8am-9pm ET Sat: 8am-5pm ET |
| Small Business | |||
| 6 | Banking, online, and loan support/ 24-hour self-service telephone banking | 888-248-6423 | Mon-Fri: 8am-10 pm ET Sat-Sun: 8am-5pm ET |
| 7 | Banking, Flagstar Corporate Connect and Commercial loan support/24-hour self-service telephone banking/Treasury management | 888-757-1140 | Mon-Fri: 8am-8pm ET Sat: 8am-5pm ET |
| Corporate & Commercial | |||
| 8 | Banking Support/ Telephone banking 24/7/ Treasury Management | 888-757-1140 | Mon-Fri: 8am-8pm ET Sat: 8am-5pm ET |
| 9 | Platinum Checking services | 866-372-7781 | Mon-Fri: 8am-9pm ET Sat: 8am-5pm ET |
| 10 | Government and public funds banking | 888-254-5417 | Mon-Fri: 8am-4:30pm ET |
| 11 | Wholesale lending | 866-945-9872 | Mon-Fri: 8:30am-9pm ET |
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