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Toll Free Numbers
1-855-728-3555
(For Contact/WhatsApp Support)
IVRS Menu:
- Press 1: To book a new flight
- Press 2: For existing reservation
- Press 3: For general information
- Press 4: For Spirit airlines mastercard
Quick Links
Important Contact Details
| Sr.No. | Service | Contact No. |
|---|---|---|
| 1 | For Text Support | 48763 |
| 2 | When calling from Mexico | 800030071 |
| 3 | Assistance for the hearing impaired, For TTY/TTD | 711 |
| 4 | For assistance with a confirmed Spirit Vacations package | 1-877-377-0791 |
Lost/Delayed And Damaged Baggage
- For any query/complaint regarding lost/delayed and damaged baggage you can contact the customer support team.
- If your baggage is delayed, lost, damaged, or pilfered, you must notify a Spirit Airlines representative at the airport and file a mishandled baggage report within four 4 hours of arrival of the flight.
- If your baggage has not been located and returned within 5 days, a claim should be filed with Central Baggage.
- For more information please read .
City Ticket Offices (CTO) Contact Details
| Sr.No. | Location | Contact No. | Timing | Address | |
|---|---|---|---|---|---|
| 1 | South America, Colombia | 601 241 4000, ext.1401, Phone (Cellular): 318 364 4210 |
spirit@agunsa.com.co | Mon-Fri, 8am-5pm | CALLE 73 #7-31 PISO 11 Edificio del camino |
| 2 | Medellin - Turismo Polaris SAS | +57 305 345 4762, +57 305 426 9407, +57 604 489 1054, WhatsApp: +57 305 426 9407 |
spirit@turismopolaris.com | Mon-Fri, 9am-5pm Sat: 9am-1pm Closed: Sundays & Holidays |
Carrera 77 # 36 - 4 2do parque de Laureles Local 102, Medellín, Colombia |
| 3 | Armenia - Travel Y Travel Ltda. | 57 60 710 3021, WhatsApp: +57-310 452 2527 |
spirit@travelytravel.com | Mon-Fri, 8am-12pm, 2pm-6pm, Sat, 8am-12pm Closed: Sundays & Holidays |
Carrera 14 #18 N 133 Local 7 Torres de Altamira, Armenia Quindio Colombia |
| 4 | Cali - Oliverio Tours | Phone Number: (57-2)888 2353, (57)315 710 1521 | Spirit@oliveriotours.com | Mon-Fri, 8am-6pm | Cali, Valle del Cauca, Colombia |
| 5 | Cartagena - Gema Tours S.A.S. | 605 676 7066, 676 7156 | eddaconeo@gematours.com , monicapuente@gematours.co |
Mon-Fri, 8am-6pm, Sat, 8am-12pm |
Cartagena, Colombia |
| 6 | Cartagena - Jireh Travel | (57) 605 693 1996, WhatsApp: (+57) 310 315 7374 |
spirit@jirehtravel.com.co | Mon-Fri, 8am-6pm, Sat: 9am-1pm |
Cartagena, Colombia |
| 7 | Barranquilla - Jireh Travel | + (57-5) 309 3238, WhatsApp: (+57) 310 315 7374 |
spirit@jirehtravel.com.co | Mon-Fri, 8am- 6pm, Sat, 9am-1pm |
Cra 53 # 70 168 Local 201, Edificio Jireh Plaza |
| 8 | Bucaramanga - Santur Lalianxa Sas | 607 654 5454, WhatsApp: 315 371 0714 |
ventas@santur.travel | Mon-Fri, 8am-12pm, & 2pm-6pm Sat, 9am-1pm |
Calle 52B n 31 41 |
| 9 | Ecuador Guayaquil - Marglobal S.A. | 593 4371 0897 | spirit@marglobal.com | Mon-Fri, 9am-6pm | Av. Las Monjas, CC Aventura Plaza, Local 46, Of. 1 Guayaquil, Ecuador |
| 10 | Dominican Republic: Santo Domingo- General Air Services | WhatsApp: +1 (809) 480-5297, +1 (829) 606-8888 | reservaciones@generalairservices.com | Mon-Fri, 8am-5pm, Sat: 9am-1pm Closed: Sundays & Holidays |
Street Max Henríquez Ureña, corner Winston Churchill. Building In Tempo. Suite 103, Evaristo Morales, Santo Domingo, Rep. Dom. |
| 11 | Central America Guatemala | WhatsApp: 502 2358 9000 | Spiritairlines@nvstouroperator.com | Mon-Fri, 9am-5pm | Ciudad de Guatemala - New Vision Solutions S.A. 4ta. Av. 14-21 Zona 10 Guatemala, Ciudad Phone Number: 502 2358 9000 |
| 12 | Quetzaltenango (Xela) - New Vision Solutions S.A. | 502 7725 4500, 502 2358 9000, WhatsApp: 502 2358 9000 |
Spiritxela@nvstouroperator.com | Mon-Fri, 9am-7pm Sat: Closed Sunday: 9am-4pm |
19 Av 2-40 Zona 3 Quetzaltenango Utz Ulew Mall - Kiosk 33 |
| 13 | Honduras, San Pedro Sula - Maya Temple Tours | WhatsApp: 504 9452 0238, 504 9452 0239 | spirit@mayatempletours.com | Mon-Fri, 9am-5pm | Oficina Principal Area Comercial, Local #9 Copantl-Hotel & Convention Center San Pedro Sula, Honduras |
| 14 | Tegucigalpa - Maya Temple Tours | WhatsApp: 504 9472 8517 | spirit@mayatempletours.com | Mon-Fri, 9am-5pm | Spirit Counter, Lobby Clarion Hotel Real Tegucigalpa, Honduras |
| 15 | Nicaragua: Schuvar Tours -Managua | 505 227 81149, 505 2251 5176, WhatsApp: 505 8679 0190 |
- | Mon-Fri, 8am-5:30pm Sat, 8am-12:30pm |
- |
| 16 | Costa Rica: San Jose- Latin America Services S.R.L. | WhatsApp: +506 8934-8282 | spiritairlines@latam-consolidators.com | Mon-Fri, 8:30am-5pm Sat, 9am-12pm Closed: Sundays & Holidays |
Avenue 7, Streets 5 Y 7, San Jose, Costa Rica |
| 17 | El Salvador | +503-2227-6363, +503-2522-0555, WhatsApp: +503-6998-5555 |
vivatravel.reservaciones1@gmail.com | Mon-Fri, 9am-6pm, Sat 10am-4pm Closed: Sundays & Holidays |
Sucursal Plaza mundo: Centro comercial plaza mundo, primer nivel, 4ta etapa, frente a restaurante Pollo Camper y Almacenes Siman Soyapango Sucursal Hula Hula: Calle Ruben Darío, Centro comercial - mercado Hula Hula, segundo nivel |
Address
Spirit Airlines,
3VC4+39
Fort Lauderdale, Florida
United States
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