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AutoZone Automotive Customer Care No. 1-800-288-6966

Website

Install App

Toll Free Numbers

1-800-288-6966 (For Customer Support )
1-800-741-9179 (AutoZone Rewards)

IVRS Menu

1-800-288-6966
1-800-741-9179
  • Press 1: If you would like to locate your autozone store nearest to you
  • Press 2: If you have question or comment about the autozone store
  • Press 3: If you have question or comment about the autozone.com order
  • Press 1: To access your account using your 10 digit no.
  • Press 2: To access your account using your 16 digit no. autozone reward card no.

Email

  • customer.service@autozone.com (For General Support)

Quick Links

For SMS Service

Sr No. Service Code
Text "STOP"
1 To prevent you from receiving any future AZ Promotional messages 67135
2 To prevent you from receiving any future AZ transactional messages 75327
3 To prevent you from receiving any future AZ in store transactional messages 75351 
Text "HELP"
4 Will return the AutoZone promotional text message   67135
5 Will return the AutoZone transactional text message 75327
6 Will return the AutoZone in store transactional text message 75351

Return And Refund

  • For any query related to the return / refund and warranty you can call at 1-800-288-6966 .
  • For return you can make request within 90 days after the delivery.
  • The refund will be initiated in the original payment method once the product is received at the warehouse.
  • For more information please read .

For Warranty

  • For any query related to the warranty you can call at 1-800-288-6966 .
  • Return parts that fail within the warranty or 90 days to AutoZone for replacement. The warranty ends if you sell the vehicle.
  • All of AutoZone's parts are covered by a limited warranty. The free replacement period of warranty is given below:
    Sr No. Battery Type Free Replacement Period
    Battery
    1 Duralast Platinum Elite 5 years/60 months
    2 Duralast Platinum AGM 4 years/48 months
    3 Duralast Platinum EFB 3 years/36 months
    4 Duralast Gold 3 years/36 months
    5 Duralast 2 years/24 months
    6 TotalPro 1 year/12 months
    7 Econocraft 90 days
    8 Optima Yellow Top and Red Top 3 years/36 months
    9 Optima D31A 2 years/24 months
    10 Optima D31T 2 years/24 months
    11 Odyssey Performance 3 years/36 months
    12 Odyssey Extreme 4 years/48 months
    Non-Automotive Battery
    13 Duralast Heavy Duty 1 year/12 months
    14 Non-branded and Heavy Duty 1 year/12 months
    15 Duralast Gold L&G Utility 90 days
    16 Duralast L&G Utility 90 days
    17 TotalPro L&G Utility 90 days
    18 Duralast Golf Cart 1 year/12 months
    19 Optima Blue Top (Marine) 2 years/24 months
    20 Duralast Marine/RV 1 year/12 months
    21 Duralast Marine Starting 1 year/12 months
    22 Duralast Power Sport 90 days
    23 Duralast Gold Power Sport 6 months
    24 Odyssey Power Sport 2 years/24 months
    25 NOCO Lithium Power Sport 5 years/60 months
  • For more information please read .

Headquarter

AutoZone,
123 South Front Street Memphis,
TN 38103 US.

Category

Country

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