Website
Toll Free Numbers
1-866-491-3125
(For Customer Support)
IVRS Menu:
- Press 1: If you have your order number or would like to track your package
- Press 2: For assistance with product reccomendation or track order
- Press 3: If you purchased from their website and are calling for return and exchange
- Press 4: If you purchased from an authorized retailer and calling for return
- Press 5: If you are calling about manufacturer and warranty
- Press 6: For all other query
- support@Hokkaa.us.com (For General Support)
Quick Links
Return/Refund/Exchange And Warranty
- For any query/complaint regarding return/refund and exchange you can contact the customer support team.
- You can request a return/exchange within 30 days of date of receipt
- HOKA Members are eligible to return items within 60 day.
- Refund will reflect in your account within 3-5 business days based on your bank policies.
- Eligibility for the warranty depends on the terms and conditions
- For more information Return/Refund/Exchange and Warranty
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