Website
Install App
Toll Free Numbers
1-888-248-4226
(For Contact Support)
1-800-347-4934
(For Assistance With Your Account)
Important Links
Important Contact Details
For TTY: We accept 711 or other Relay Service
| Sr No. | Service | Contact No. |
|---|---|---|
| Credit Cards | ||
| 1 | General Support for Citi Cards | 1-800-950-5114 |
| 2 | Servicio al cliente espanol | 1-800-947-9100 |
| 3 | General Support & Servicing for Costco Anywhere Visa | 1-855-378-6467 |
| 4 | General Support & Servicing for Costco Anywhere Visa Business Card | 1-855-378-6468 |
| 5 | Collections Servicing Costco | 1-855-805-5486 |
| 6 | Collections Servicing Cards | 1-800-388-2200 |
| Bank | ||
| 7 | General Support (Citiphone Banking) | 1-888-248-4226 |
| 8 | Servicio al cliente español | 1-800-360-2484 |
| 9 | Citi Personal Wealth Management Services | 1-800-846-5200 |
| 10 | Citi Self Invest | 1-877-693-4543 |
| 11 | For assistance with your account | 1-800-347-4934, 1-800-947-9100 (In spanish) |
| 12 | For assistance with your AT and T Universal Card account | 1-800-423-4343 |
| 13 | Citi Wealth Builder | 1-833-724-0811 |
| Lending | ||
| 14 | Personal Loans Servicing and Support | 1-800-685-0935 |
| 15 | New home equity lines or loans | 1-877-362-9100 |
| 16 | New first mortgage or refinance | 1-800-248-4638 |
| 17 | Mortgage Servicing (If you receive statements from CitiMortgage) | 1-800-283-7918 |
| 18 | Mortgage Servicing (Cenlar FSB) | 1-855-839-6253 |
| 19 | Mortgage Servicing for Citi Private Bank Customers (Cenlar FSB) | 1-855-839-6250 |
Card Contact Details
| Sr No. | Service | Contact No. |
|---|---|---|
| 1 | Credit Cards | 1-800-950-5114 |
| 2 | For ATM/Debit Cards | 1-888-248-4226 |
| 3 | Text Telephone (TTY) | 1-800-945-0258 |
| 4 | For any Suspicious emails or phishing | spoof@citi.com |
Mailing Addresses
| Sr No. | Purpose | Address |
|---|---|---|
| 1 | Payments by Regular Mail | PO Box 70166 Philadelphia, PA 19176-0166 |
| 2 | Overnight Delivery / Express Payments | Citibank Express Payments 400 White Clay Center Drive Newark, DE 19711 |
| 3 | General Correspondence | Citibank Customer Service P.O. Box 6500 Sioux Falls, SD 57117 |
| 4 | General Correspondence for Costco Anywhere Visa Cards | Costco Consumer and Costco Small Business PO BOX 790046 ST. Louis, MO 63179-0046 |
| 5 | Overnight Payments for Costco Anywhere Visa Cards | Attention: Bankcard Payments Department 400 White Clay Center Drive Newark, DE 19711 |
Head Office
Citi Bank,
388 Greenwich Street New York,
NY 10013 U.S.A.
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