Website
Install App
Toll Free Numbers
1-888-895-5650
(For Customer Support)
IVRS Menu: 1-888-895-5650
Select your preferred language
- Press 1: To get information on your account or transactions
- Press 2: To report your ATM or cheque card lost or stolen
- Press 3: To change your pin number
- Press 0: To speak to a customer care executive
Quick Links
Important Contact Details
| Sr.No. | Service | Contact No. | Timing |
|---|---|---|---|
| 1 | 24 Hour Automated Telephone Banking | Domestic: 800-809-6761 International: 626-799-0228 |
- |
| 2 | Report a Lost or stolen ATM or Visa Debit Card | 800-236-2442 | 24/7 |
| 3 | Mortgages and Loans | 877-392-6868 | Mon-Fri: 8:30am-5:30pm PT |
| 4 | Business & Commercial Banking | 888-761-3967 BusinessExpress: +1 833-468-8356 |
Mon-Fri: 6am-7pm PT |
| Online & Mobile Banking (Personal, BusinessExpress) | |||
| Email: talk2us@eastwestbank.com Local Time: Monday 10:00 am - 12:00 am Tuesday - Friday 24 hours Saturday 12:00 am - 11:00 am |
|||
| 5 | USA | +1 833-468-8356 (English, Mandarin, Cantonese and Spanish support) | Mon-Fri, 6am-7pm PT Sat: 9am-5pm PT |
| 6 | China | +86-400-080-5290 (Mandarin and English support) | - |
| 7 | Hong Kong | +852-800-906-787 (Mandarin and English support) | - |
| 8 | Taiwan | +886-00801-491-280 (Mandarin and English support) | - |
Regional Head Offices
| Sr.No. | Region | Address (East West Bank) |
|---|---|---|
| 1 | San Francisco | 555 Montgomery St., 10th Floor San Francisco, CA 94111 |
| 2 | Houston | 9090 Katy Fwy. 3rd Floor Houston, TX 77024 |
| 3 | New York | 535 Madison Ave. 8th Floor New York, NY 10022 |
Corporate Headquarter
East West Bank
135 N. Los Robles Ave.
7th Floor Pasadena, CA 91101
Contact No.: 626-768-6000
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