Website
Install App
Toll Free Numbers
1-800-935-9935
(For Customer Support)
Quick Links
Important Contact Details
| Sr.No. | Service | Contact No. |
|---|---|---|
| 1 | Credit Card | 1-800-432-3117 |
| 2 | Personal Banking | 1-800-935-9935 |
| 3 | Auto Loans | 1-800-336-6675 |
| 4 | Home Lending | 1-800-848-9136 |
| 5 | For Online and Mobile Banking Technical Support | 1-877-CHASEPC (1-877-242-7372) Outside the U.S.: 1-713-262-3300 |
| 6 | Americans with Disabilities Act Assistance | 1-855-644-4561 |
| 7 | Payment Support | 1-888-659-4961 |
| 8 | Military Personnel And Veterans | Domestic Chase Military Services: 1-877-469-0110 Overseas: 1-318-340-3308 |
| To Report Fraud | ||
| 9 | Personal Checking or Savings Account | 1-800-935-9935, opt. 8 1-713-262-3300 (outside the U.S.) Fax: 1-614-422-7171 Mon-Fri: 8am-12am ET, Sat & Sun: 9am-6pm ET |
| 10 | Business Checking & Savings | 1-866-564-2262 Mon-Sun: 7am-10pm ET |
| Resources For Older Adults To Report Fraud | ||
| 11 | AARP Fraud Watch | 1-877-908-3360 |
| 12 | Eldercare Locator | 1-800-677-1116 |
| 13 | National Elder Hotline | 1-833-FRAUD-11 (1-833-372-8311) |
| Mortgage | ||
| 14 | Customer Service | 1-800-848-9136, Customer Service in Spanish: 1-855-280-4198 Mon-Fri, 8am-8pm ET, Sat: 9am-6pm ET |
| 15 | Financial Hardship Assistance | 1-800-848-9380 Mon-Fri, 8am-8pm ET, Sat: 9am-6pm ET |
| 16 | Homeowner's Insurance Inquiries | 1-877-530-8951 |
| 17 | Property Tax Inquires | 1-877-314-6353 |
| 18 | Refinance or Apply for a Mortgage | 800-447-1101 |
SMS Service
Text "STOP" to stop messages and "HELP" for help.
| Sr.No. | Service | Contact No. |
|---|---|---|
| 1 | Fraud & Account Security | 28107, 36640, 72166 |
| 2 | Chase Self-Service | 21541 |
| 3 | Chase Phone Change Alert | 41868 |
| 4 | Card Servicing | 63202 |
| 5 | Card Servicing | 85640 |
| 6 | Business Verification Alert | 98324 |
| 7 | Enhanced Account Alert | 74869 |
| 8 | Chase Consumer Bank | 76577, 58501 |
| 9 | Chase Home Lending | 227777, 96619 |
| 10 | Account Services | 35603, 64840, 23175, 24546, 55985 |
In Case Of Lost Or Misplaced Card
To replace a lost or misplaced card kindly follow the steps given below:
Through The Chase Mobile App
- Sign in to your account in the mobile app.
- Tap "More."
- Tap "Replace cards."
- Select the card you need to replace and reason for replacement.
- Confirm your request and click "Replace card."
Through Chase Website
- Sign in and click on any of your checking accounts or credit cards.
- Click "More," "Account services" and "Replace a card."
- Select the card to replace.
- Select the reason for replacement.
- Confirm your request and click "Replace card."
Address
Chase Bank (JPMorgan Chase & Co.)
270 Park Avenue, New York, NY 10017
Comments