Website
Install App
Toll Free Numbers
1-800-531-8722
(For Contact Support)
Contact Number
1-210-531-8722
(Alternate Contact Support)
IVRS Menu: 1-800-531-8722
- Press 1: If you are not a member
- Press 1: If you are a business or need help with the client
- Press 2: If you are interested in joining USAA or you would like information regarding the products and services
- Press 1: For auto insurance
- Press 2: For homeowners insurance
- Press 3: For credit card
- Press 4: For checking
- Press 5: For auto loans
- Press 6: For membership
- Press 7: For more options
Quick Links
Important Contact Details
| Sr.No. | Service | Contact No. |
|---|---|---|
| 1 | 24/7 Roadside assistance | 800-531-8555 Fax No.: 800-531-8877 Claims Fax No.: 800-531-8669 |
| 2 | Bank | Fax No.: 800-531-5717 |
| 3 | Investing | 800-531-8722 |
| 4 | Loss of a loved one | 800-292-8294 Mon-Fri, 7:30am-6pm CT |
| 5 | New loans | 800-531-0341 Mon-Fri, 7am-8pm CT |
| 6 | Loans in process | 800-531-8781 Mon-Fri, 8am-5pm CT |
| 7 | Nationstar servicing | 855-430-8489 Mon-Fri, 7am-7pm, Sat, 7am-3pm CT |
Global Contact Details
Mailing Addresses
| Sr.No. | Department | Address |
|---|---|---|
| 1 | Corporate | USAA 9800 Fredericksburg Rd. San Antonio, TX 78288 |
| 2 | Accessibility and translation services | Mailing address USAA Accessibility Operations Director 9800 Fredericksburg Road San Antonio, TX 78288 |
| 3 | Claims | USAA Claims Service P.O. Box 33490 San Antonio, TX 78265 |
| 4 | Policy service | USAA P.O. Box 659464 San Antonio, TX 78265 |
| 5 | Bank | Mailing address: USAA Federal Savings Bank 10750 McDermott Freeway San Antonio, TX 78288 Lobby address: 10750 W I-10 San Antonio, TX 78288 |
| 6 | Life, health and annuities | USAA Life Insurance Company 9800 Fredericksburg Road San Antonio, TX 78288 |
| 7 | Life, health and annuities | USAA Life Insurance Company of New York 529 Main Street Highland Falls, NY USA 10928 |
| 8 | Life, health and annuities | USAA Life Insurance Company of New York Service Center 9800 Fredericksburg Road San Antonio, TX USA 78288 |
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