Website
Install App
Toll Free Numbers
1-800-522-4100
(For Customer Support)
IVRS Menu: 1-800-522-4100
- Press 1: For 24/7 automated phone banking
- Press 2: To speak with a customer care specialist
- Press 4: To speak with a mortgage service representative, your home mortgage loan by Valley bank
- Press 5: To speak with a home loan consulate regarding a new home purchase, refinance or home equity loan
- contactus@valley.com (For Contact Support)
Quick Links
Important Contact Details
| Sr.No. | Service | Contact No. |
|---|---|---|
| 1 | Valley's ACH routing number (or ABA number) | 021201383 |
| 2 | To Change Address | 800-522-4100, For calls made from outside the U.S. and Canada: 973-305-8800 |
| 3 | To close your account | contactus@valley.com |
| 4 | To pay loan by phone | 866-439-6650 |
| Mortgage | ||
| 5 | Valley Bank Mortgage Servicing/Mortgage Documentation and Statements | 800-526-9098, 973-305-5900 msics@valley.com |
| 6 | When you are ready to pay off mortgage | residentialpayoffs@valley.com |
| 7 | Home Equity Payment | Ext.: 3325, 3327 |
| 8 | Online Banking | Ext.: 3012 |
| 9 | Home Equity | Ext.: 7842, 2244, 5566, 5564 |
| 10 | ACH Requests/Inquiries | residentialach@valley.com |
| 11 | Online Banking Inquiries | onlinebanking@valley.com |
| 12 | Allied Contact Info (for Insurance Policy Submission/Changes/Updates) | 800-998-0761, Mon-Fri, 8am-9pm EST, Sat, 9am-6pm EST |
Address
Valley Bank
1455 Valley Rd,
Wayne, NJ 07470
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