Website
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- customer_us@asiayo.com (For General Support)
- customer@asiayo.com (For General Query)
Quick Links
Important Contact Details
| Sr No. | Service | Contact No. |
|---|---|---|
| 1 | For Customer Support | +886-2-7755-0575 Timing: Mon-Fri, 9am-10pm, Sat-Sun, 12pm-6pm, UTC +8 |
| 2 | For WhatsApp Support | +886937804437 |
Cancellation And Refund
- For any query/complaint related to cancellation and refund you can contact the customer support team.
- If you cancelled the trip or experience on the day of departure, then you will not receive any refund from the booking amount.
- If you cancelled the trip or experience within 1-2 days, then you will receive half refund from the booking amount.
- The refund will be initiated within 3-14 working days in the original payment method.
- For more information, please read .
Headquarter
AsiaYo Tours
18F.-3, No. 77, Sec. 2,
Dunhua S. Rd., Da'an District,
Taipei City, Taiwan (R.O.C.)
Fax No.: +886-2-2784-5272
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