Website
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Toll Free Numbers
1-800-862-8621
(For Customer Support)
- customer.relations@fly.virgin.com (For General Support)
Quick Links
Lost/Delayed/Damaged Baggage
- For any query/complaint regarding lost/delayed/damaged baggage kindly contact the baggage tracing team at the details given below:
Sr.No. Service Contac No. Email: baggage.tracing@fly.virgin.com
Timing: 24/71 SMS (UK) +44 (0)7481 339 140 2 SMS (US) +1 800 880 6253 3 WhatsApp +44 (0)344 209 7304 - In case of lost/delayed/damaged baggage kindly contact the staff in the baggage reclaim hall and complete your claim within 7 days of receipt of your baggage.
- You can also fill these Baggage Claim Forms .
- For more information please read .
International Contact Details
| Sr.No. | Location | Contact No. |
|---|---|---|
| 1 | Barbados | +1 246 228 4886, +1 246 228 4339 Mon-Fri, 8am-4:30pm |
| 2 | India | 1800 102 3000 (Toll Free) & +91 124 4693030 Mon-Sat, 9am-6pm IST |
| Timing: 24/7 | ||
| 3 | Austria | +43 8000 68048 |
| 4 | Bahamas | +1 800 862 8621 |
| 5 | Belgium | +322 6200 891 |
| 6 | Bulgaria | +359 2935 8697 |
| 7 | Caribbean | +1 800 744 7477, +44 344 209 2722 |
| 8 | Czechia | +420 2254 39802 |
| 9 | Denmark | +45 3515 8998 |
| 10 | France | +33 18516 9351 |
| 11 | Germany | +49 800627 3001 |
| 12 | Greece | +30 21 1211 1591 |
| 13 | Iceland | +35 4800 4343 |
| 14 | Ireland | +353 1533 9883 |
| 15 | Luxembourg | +352 2730 0105 |
| 16 | Netherlands | +31 20721 9903 |
| 17 | Nigeria | +234 020 14483000 or +234 020 14612747 |
| 18 | Norway | +47 2350 2022 |
| 19 | Poland | +48 225 048363 |
| 20 | Portugal | +35 121 060 8310 |
| 21 | Saudi Arabia | +966 800 111 0982 |
| 22 | South Africa | +27 11 340 3400 |
| 23 | South Korea | 080 822 0225 |
| 24 | Spain | +34 930 039917 |
| 25 | Sweden | +46 851 992531 |
| 26 | UK | 0344 209 2722 |
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