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Contact Number
1-914-303-8393
(For Customer Support)
Quick Links
Lost/Delayed/Damaged Baggage
- For any query/complaint regarding lost/delayed/damaged baggage kindly contact the customer support team.
- In case of damaged baggage kindly visit the arrivals desk before you leave the airport, or contact the customer support within seven days.
- In case of delayed baggage visit the Baggage Services counter to collect a Property Irregularity Report (PIR) if you are at the airport. If you've already left, you can fill this delayed baggage report and contact the Baggage Services team at your arrival airport within 48 hours.
- For any lost item kindly contact the Baggage Service Offices .
- For more information please read .
International Contact Details
WhatsApp Support: 971566889003
| Sr.No. | Region | Contact No. | Timing |
|---|---|---|---|
| 1 | Australia | +61363580001 | 24/7 |
| 2 | Argentina | +971 600555666 | English & Arabic: 24/7 |
| 3 | Austria | +4314351082 | English & Arabic: 24/7 |
| 4 | Bahrain | +80000474 | 24/7 |
| 5 | Belarus | +74993500702 (Russia), +971 600 555 666 (UAE) | Russian: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 6 | Belgium | +32 (0) 22 008880 | French: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 7 | Benin | +27110885439 (South Africa), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 8 | Bosnia and Herzegovina | +302111988509 (Greece), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 9 | Bulgaria | +302111988509 (Greece), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 10 | Cambodia | +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 11 | Cameroon | +27110885439 (South Africa), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 12 | Canada | +1 8669481081 | 24/7 |
| 13 | Chile | +302111988509 (Greece), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 14 | China | +86 4008424304 | Mandarin: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 15 | Croatia | +302111988509 (Greece) | English & Arabic: 24/7 |
| 16 | Czech Republic | +420228880029 | English & Arabic: 24/7 |
| 17 | Denmark | +4535151857 | English & Arabic: 24/7 |
| 18 | Djibouti | +254 207602515 (Kenya) | 24/7 |
| 19 | Egypt | +208000008011 | 24/7 |
| 20 | Ethiopia | +0800861960 | English & Arabic: 24/7 |
| 21 | Finland | +74993500702 (Russia) | Russian: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 22 | France | +33159131446 | French: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 23 | Germany | +49 6994322001 | German: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 24 | Greece | +302111988509 | 24/7 |
| 25 | Hong Kong, China | +85226524752 | Mandarin: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 26 | Hungary | +302111988509 (Greece), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 27 | Iceland | +44 2037808204 (United Kingdom), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 28 | India | 18001233901 | 24/7 |
| 29 | Indonesia | +628001503371 | Bahasa : mon-Fri, 8am-5pm English & Arabic: 24/7 |
| 30 | Ireland | +35312338723 | 24/7 |
| 31 | Israel | +97223765405 | 24/7 |
| 32 | Italy | +39 02 23331300 | Italian: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 33 | Japan | +81345101991 | Japanese: Mon-Fri, 9am-6pm English & Arabic: 24/7 |
| 34 | Jordan | For Zain subscribers: 080000112, For land line and all other mobile network users: 080023253 |
24/7 |
| 35 | Kenya | +254203892424 | English & Arabic: 24/7 |
| 36 | Kazakhstan | +971 600555666 | 24/7 |
| 37 | Korea | 00308-321-0221 | Korean: Mon-Fri, 9am-6pm English & Arabic: 24/7 |
| 38 | Kuwait | +96522059270 (Caller Pays) | 24/7 |
| 39 | Lebanon | +961 1 98 93 93 | 24/7 |
| 40 | Macedonia | +302111988509 (Greece), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 41 | Malaysia | +60 384081257 | Mandarin: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 42 | Maldives | +91 2271672205 | Daily: 24 hours |
| 43 | Montenegro | +302111988509 (Greece), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 44 | Morocco | +212530788814 | Arabic: Mon-Fri, 9am-5pm English: 24/7 |
| 45 | Namibia | +27110885439 (South Africa), +971 600 555 666 (UAE) | English: 24/7 |
| 46 | Netherlands | +31 (0) 20 20 35444 | 24/7 |
| 47 | Norway | +74993500702 (Russia), +971 600 555 666 (UAE) | Russian: Mon-Fri, 9am-5pm English: 24/7 |
| 48 | Oman | 80074255 | 24/7 |
| 49 | Pakistan | +92518109092 | Urdu: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 50 | Philippines | +63282483841 | Filipino: Mon-Fri, 8am-4:30pm English & Arabic: 24/7 |
| 51 | Poland | +48223071168 | English & Arabic: 24/7 |
| 52 | Portugal | +351300601302 | English & Arabic: 24/7 |
| 53 | Qatar | +00800101337 | 24/7 |
| 54 | Romania | +40316320277 | English & Arabic: 24/7 |
| 55 | Russia | +74993500702 | Russian: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 56 | Rwanda | +254 207602515 (Kenya) 24/7 | |
| 57 | Saudi Arabia | 8008500047 | 24/7 |
| 58 | Serbia | +302111988509 (Greece), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 59 | Seychelles | +91 8071157301 | 24/7 |
| 60 | Singapore | +6531381501 | 24/7 |
| 61 | Slovak Republic | +49 6994322001 (Germany), +971 600 555 666 (UAE) | German: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 62 | Slovenia | +49 6994322001 (Germany), +971 600 555 666 (UAE) | German: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 63 | South Africa | +27110885439 | 24/7 |
| 64 | Spain | +34900759068 | Spanish: Mon-Fri, 9am-5pm English: 24/7 |
| 65 | Switzerland | +41435051899 | German & French: Mon-Fri, 9am-5pm English & Arabic: 24/7 |
| 66 | Taiwan, China | 00801857242 (From Taiwan only) | English & Arabic: 24/7 |
| 67 | Tanzania | +254203892424 (Kenya), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 68 | Thailand | +6625088646 | Thai : Mon-Fri, 9am-6pm English & Arabic: 24/7 |
| 69 | Togo | +254203892424 (Kenya), +971 600 555 666 (UAE) | English & Arabic: 24/7 |
| 70 | Tunisia | +21631399113 | English & Arabic: 24/7 |
| 71 | Türkiye | 00800142039648 | 24/7 |
| 72 | United Arab Emirates | 600 555666 From rest of the world: +971 600 555 666 |
24/7 |
| 73 | United Kingdom | +44 2037808204 | 24/7 |
| 74 | Zambia | +27 860123150 (South Africa) | 24/7 |
| 75 | Zimbabwe | +27 860123150 (South Africa) | 24/7 |
| 76 | Vietnam | +842456786023 | Opening hours : English & Arabic: 24/7 |
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