Website
Install App
Toll Free Numbers
1-866-226-4565
(For Customer Support)
- crm@bangkokairwaysna.com (For Customer Care)
- reservation@bangkokair.com (For Reservations)
Quick Links
Lost/Delayed/Damaged Baggage
- For any query/complaint related to lost/delayed/damaged baggage, you can mail at centralbaggagetracing@bangkokair.com .
- If you have already reported a missing baggage and your baggage is still missing after 5 days, you can fill this baggage claim Form .
- If you find a damaged baggage after leaving the airport, you must come to the airport and report it to Bangkok Airways within 7 days of arrival
- For more information, please read .
USA Representative Offices
Contact No.: 1-866-BANGKOK (226-4565) (Same For All)
| Sr. No. | Location | Address | Fax No. |
|---|---|---|---|
| 1 | Los Angeles | 14500 Roscoe Blvd, Suite 400, Panorama, CA. 91344 | +818-501-2098 |
| 2 | Miami | 100 SE 2nd St, suite 2000 , Miami, FL. 33131 | +212-279-6602 |
| 3 | New York | One Penn Plaza, Suite 1416, New York, NY 10119 | +212-279-6602 |
Airport Offices Contact Details
| Sr No. | Office | Contact No. | Timing | Address | |
|---|---|---|---|---|---|
| Thailand | |||||
| 1 | Bangkok, Head Office | +66 (2) 265 5678 | gov@bangkokair.com (For government letter only) | Mon-Fri: 08.00-17.30 | 99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak, Bangkok 10900, Thailand |
| 2 | Bangkok, Airport Office : Suvarnabhumi International Airport | 1771 (Call Center 08:00-20:00) | reservation@bangkokair.com centralbaggagetracing@bangkokair.com (For baggage irregularity purposes) |
Everyday: 04.30-19.30 | Passenger Main Terminal, Floor 6th, 999 Mu 10, Bangna-Trat Rd., RachaThewa, Bang-Phli Samutprakan 10540 |
| 3 | Bangkok, Airport Office : Don Mueang International Airport | 02 024 5990, 02 024 5991 | dmkrrpg@bangkokair.com | Everyday: 07.00-18.30 | Don Mueang International Airport, Terminal 2, Floor 3th,(Entrance No.14) 222 Vibhavadi Rangsit Road, Sanambin Sub District, Don Mueang District, Bangkok, 10210 |
| 4 | Bangkok, Call Center | 1771 or +66 (2) 270 6699 | reservation@bangkokair.com | Everyday: 08.00-20.00 | 99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak, Bangkok 10900, Thailand |
| 5 | Chiang Mai, Airport Office | +66 (53) 281 519 | cnxrrpg@bangkokair.com | Everyday: 08.00-20.00 | 1st Fl., Chiang Mai International Airport, Chiang Mai 50000, Thailand |
| 6 | Hat Yai, Airport Office | +66 (74)227 424 | hdyrrpg@bangkokair.com | Everyday: 06.30-15.30 Lunch Break: 11.30-12.30 |
Hat Yai International Airport Office Room No. 122 99 Moo 3 Tambon Klong La, Amphoe Klong Hoi Khong, Songkhla, Thailand 90115 |
| 7 | Krabi, Airport Office | +66 (63) 210 6097 | kbvrrpg@bangkokair.com | Everyday: 08.00-20.45 Lunch Break: 13.30-14.30 |
Krabi International Airport Terminal 3, 3rd Floor 133 Mu 5, Tambon Nuaklong, Nuaklong, Krabi 81130 Thailand |
| 8 | Lampang, Airport Office | +66 (54) 821 522 | lptrrpg@bangkokair.com | Everyday: 08.00-18.30 | Lampang Airport 175 Sanarmbin 1 Rd., Tambon Phrabhat, Lampang-52000 Thailand |
| 9 | Mae Hong Son, Airport Office | +66 (65)504 6864 | hgnrrpg@bangkokair.com | (Mon, Wed, Fri, Sat, Sun): 08.00-17.00 Lunch Break: 12.00 - 13.00 Closed on Tue. and Thu. |
Mae Hong Son Airport Niwet Phisan Road, Muang, Mae Hong Son-58000 |
| 10 | Phuket, Town Office | +66 (76) 225 033 | hkttopg@bangkokair.com | Mon-Fri: 08.00-17.00 Lunch Break: 12.00-13.00 |
158/2-3 Yaowaraj Rd., Phuket 83000 Thailand |
| 11 | Phuket, Airport Office | 080-058 2755 | hktrrpg@bangkokair.com | Everyday: 08.00-20.30 | Phuket International Airport,3nd Fl., Phuket 83000, Thailand |
| 12 | Samui, Chaweng Office | 1771 (Call Center 08:00-20:00) | usmtopg@bangkokair.com | Everyday: 08.00-17.00 | 54/4 Mu 3, Tambon Bo Phud, Koh Samui, Suratthani 84320, Thailand |
| 13 | Samui, Airport Office | +66 (77) 428 500 (Operator), +66 (77) 428 555 (Ticketing) | usmrrpg@bangkokair.com | Everyday: 05.00-20.30 | 99 Mu 4, Tambon Bo Phud, Koh Samui, Suratthani 84320, Thailand |
| 14 | Sukhothai, Airport Office | +66 (55) 647 224 | thsrrpg@bangkokair.com | Everyday: 07.00-17.30 Lunch Break: 12.00-13.00 |
99 Mu 4, Klongkrajong, Sawankaloke, Sukhothai 64110, Thailand |
| 15 | Trat, Airport Office | +66 (39) 525 767 | tdxrrpg@bangkokair.com | Everyday: 08.30-17.30 Lunch Break: 11.00-12.00 |
99 Mu 3, Tambon Tasom, Amphur Khao Saming, Trat Province 23150, Thailand |
| 16 | U-Tapao, Airport Office | +66(65) 510 8092 | utprrpg@bangkokair.com | Everyday: 08.30-17.30 Lunch Break: 13.30-14.30 |
U-Tapao Pattaya International Airport Terminal 2 70 M.2, Pla, Banchang, Rayong 21130 Thailand |
| Cambodia | |||||
| 17 | Phnom Penh, Town Office | +(855) 23 426 707 +(855) 96 631 7948 (Mobile Phone) |
pnhrrpg@bangkokair.com | Weekday: 08.00-17.00 | #61B,Street214,Sangkat Boeung Rang,Khan Doun Penh,Phnom Penh,Kingdom of Cambodia |
| 18 | Phnom Penh, Airport Office | +855 23 862 834 +(855) 96 631 4579 (Mobile Phone) |
pnhrrpg@bangkokair.com | Everyday: 08.00-19.30 | Confederation De La Russie St.110, Phnom Penh International Airport, Phnom Penh, Cambodia |
| 19 | Siem Reap, Town Office | +855 63965422, +855 63965423 | reprrpg@bangkokair.com | Everyday: 09.30-19.00 Lunch Break: 12.30-13.30 |
28,29 Eo, St. Sivutha,Phum Mobol II, Sangkat Svay Dangkum, Srok/Khet, Siem Reap, Cambodia |
| Laos | |||||
| 20 | Luang Prabang, Town Office | +856 (71) 253 334 | lpqrrpg@bangkokair.com | Everyday: 08.00-17.00 Lunch Break: 12.00-13.00 |
57/6 Srisawangwong Rd., District 3, Bann Xiengmuan, Luang Prabang, Lao P.D.R |
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