Website
Toll Free Numbers
1-888-558-6654
(For Customer Support)
Contact Number
1-414-934-1535
(For Emergency/General Query)
IVRS Menu: 1-888-558-6654
- Press 1: For existing reservations.
- Press 2: For help with new reservations.
- Press 3: For group travel assistance.
- customersupport@funjet.com (For Customer Care)
Quick Links
Important Timings
| Sr. No. | Service | Timing |
|---|---|---|
| 1 | Vacation planning assistance | 9am-12am EST |
| 2 | For help with your current reservations | 9am-9pm EST |
Important Contact Details
| Sr. No. | Service | Contact Details |
|---|---|---|
| 1 | 24/7 Traveler Assistance | +1 414-934-1535 Email: duringtravel@funjetvacations.com |
| 2 | General booking/support label | 1-888-558-6654 |
| 3 | For Group Booking | 844-986-1097 |
| 4 | Involuntary Scheduled Air Desk | 844-864-7400 |
Global Travelling Assistance Support Numbers
Mexico
| Sr. No. | Location | Company Name | Phone | Email / Notes |
|---|---|---|---|---|
| 1 | Acapulco (ACA) | Amstar | 011-52-1-744-136-7758 | operaciones@odysseytraveloperadora.com |
| 2 | Cancun / Cozumel (CUN / CZM) | Amstar | (998) 881-9500 | - |
| 3 | Guadalajara (GDL) | Viajes Copenhagen | (333) 629-4264 | operations@viajescopenhagen.com |
| 4 | Huatulco (HUX) | Amstar | +52 (958) 587-2879 | dmchuatulco@amstardmc.com |
| 5 | Mazatlan (MZT) | Viajes El Sabalo | (669) 986-4930 | elsabalo@prodigy.net.mx |
| 6 | Mexico City (MEX) | Amstar | 011-52-(998)-881-9500 | csc@amstardmc.com |
| 7 | Puerto Vallarta (PVR) | Amstar | +52-322-209-1011 (9am-5pm CST) After-hours emergencies: +52-322-139-9496, +52-322-205-7787 |
- |
| 8 | San Jose del Cabo (SJD) | Amstar | +52-624-142-2268 (8am-9pm Local Time) After-hours emergencies: +52-1-624-191-4247, +52-1-624-157-0029 |
- |
| 9 | Zihuantanejo (ZIH) | Amstar | +52 (755) 553-2407 | dmcixtapa@amstardmc.com |
Caribbean
| Sr. No. | Location | Company Name | Contact No. | |
|---|---|---|---|---|
| 1 | Antigua (ANU) | Suntours Caribbean | (268) 462-4788 | suntours@candw.ag |
| 2 | Aruba (AUA) | De Palm Tours | (297) 522-4400 | maryhirschfeld@depalmtours.com |
| 3 | Barbados (BGI) | St James Travel & Tours | (246) 432-0774 | reservationsbgi@stjamesgroup.com |
| 4 | Bermuda (BDA) | Bermuda Island Destination Management | (441) 732-1260 | bdaisland@logic.bm |
| 5 | Curacao (CUR) | Amstar | +1-954-944-4112 | customerservicecuracao@amstardmc.com |
| 6 | Freeport, Bahamas (FPO) | Executive Tours | (242) 373-7863 | executivetours.gbi@gmail.com |
| 7 | Grand Cayman (GCM) | Tropicana Tours LTD | (345) 949-0944 | admin@tropicana-tours.com |
| 8 | La Romana, DR (LRM) / Santo Domingo, DR (SDQ) / Punta Cana, DR (PUJ) | Amstar | +1-(809)-221-6626 (8:30am-6pm Local Time) | opshotel@amstardmc.com |
| 9 | Montego Bay, Jamaica (MBJ) | Amstar | +1-876-971-9887 (8:30am-5:30pm EST) After-hours emergencies: +1-876-836-1113, +1-876-550-2318 |
- |
| 10 | Nassau, Bahamas (NAS) | Majestic Tours | (242) 322-2606 | cfowler@majesticholidays.com |
| 11 | Puerto Plata, DR (POP) | Amstar | +1-(829)-904-2376 | opshotel@amstardmc.com |
| 12 | San Juan, PR (SJU) | Adames Sedan Service | (787) 646-8755 | alfred@adamesluxurytransp.com |
| 13 | St. Croix (STX) | Funjet | +1-(414)-934-1535 (24/7) | duringtravel@funjetvacations.com |
| 14 | St. Kitts (SKB) | Tropical Tours | (869) 465-4167 | kisco@sisterisles.kn |
| 15 | St. Lucia (UVF/SLU) | Solar Tours & Travel | (758) 451-9041 | solartours@candw.lc |
| 16 | St. Maarten (SXM) | NexusTours | 011 52 1 998 251 6559 | sxm-reservations@nexustours.com |
| 17 | Tobago (TAB) | Tobago Travel Limited | (868) 639-8105 | tobagotrav@gmail.com |
| 18 | St. Thomas (STT) | IMI (Island Meetings & Incentives, Inc.) | 340-998-7905 | brenda@imi.vi , lisa@imi.vi |
| 19 | Turks & Caicos (PLS) | TCI Escapes | (649) 332-1092 | tciescapes@hotmail.com |
Central America / Hawaii
| Sr. No. | Location | Company Name | Contact No. | |
|---|---|---|---|---|
| 1 | Belize City, Belize (BZE) | Discovery Expeditions Belize, Limited | (501) 671-0748 | customerservice@discoverybelize.com |
| 2 | Liberia (LIR) / San Jose(SJO), Costa Rica | Amstar | +506-2105-0650 (8am-5pm Local Time) After-hours emergencies: +506-8360-7107, +506-8363-9161 |
opshotel@amstardmc.com |
| 3 | Panama (PTY) | Panamazing | 011-507-340-9875 | customercare@panamazing.com |
| 4 | Hawaii | Worldstar | (808) 946-3930 | hawaii@worldstardmc.com |
Cancellation And Refund
- For any query/complaint related to cancellation and refund, you can call at 1-888-558-6654.
- If you cancel your reservation or change your travel dates, flight, etc, the charges will apply as per the terms and conditions.
- Most of the airfares and hotel reservations are non-refundable and non-transferable.
- If you cancel the reservation or vacation within 30 days of departure, then you will be charged with full booking amount.
- For more information, please read .
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