Website
Install App
Toll Free Numbers
1-888-762-2265
(For Customer Support)
Quick Links
Important Contact Details
| Sr.No. | Service | Contact No. |
|---|---|---|
| Reporting Fraud | ||
| 1 | Accidental Disclosure | 1-800-762-2035 |
| 2 | Identity Theft | 1-888-762-2265 |
| 3 | Forward Suspicious Emails | abuse@pnc.com |
| Credit Rating | ||
| 4 | Equifax | 1-800-525-6285 |
| 5 | Experian | 1-888-397-3742 |
| 6 | Innovis | 1-800-540-2505 |
| 7 | TransUnion | 1-800-680-7289 |
| 8 | Customer Due Diligence (CDD) | Inbound (CDD&CIP) : 800-924-3156, 844-817-9704, 833-701-0086 Outbound: 800-924-3156, (CIP), 833-701-0086 (CDD) |
| 9 | Callback PNC Number | 855-866-6941 |
| Personal Account Support | ||
| 10 | Personal Deposit Accounts | 1-888-PNC-BANK (762-2265) Mon-Fri, 8am-9pm ET, Sat-Sun, 8am-5pm ET |
| 11 | Personal Credit Cards | 1-800-558-8472, (24/7) |
| 12 | Mortgage | 1-800-822-5626, Mon-Thurs, 8am-9pm ET, Fri, 8am-5pm ET |
| 13 | Investments | 1-800-622-7086, Mon-Fri: 8am-6pm ET |
| Small Business Account Support | ||
| 14 | Business Deposit Accounts | 1-877-BUS-BNKG (287-2654) Mon-Fri: 8am-9pm ET, Sat-Sun, 8am-5pm ET |
| 15 | Business Credit Cards | 1-800-474-2101, 24/7 |
| Calling from Outside the United States | ||
| 16 | Personal Deposit Accounts | 412-803-7711 Mon-Fri: 8am-9pm ET, Sat-Sun, 8am-5pm ET |
| 17 | Personal Credit Cards | 412-803-7787 Mon-Fri: 8am-9pm ET, Sat-Sun, 8am-5pm ET |
| 18 | Business Deposit Accounts | 412-803-0141 Mon-Fri: 8am-9pm ET, Sat-Sun, 8am-5pm ET |
| 19 | Business Credit Cards | 412-803-7787 Mon-Fri: 8am-9pm ET, Sat-Sun, 8am-5pm ET |
| Special Support Options | ||
| 20 | en Español | 1-866-HOLA-PNC (465-2762) Mon-Fri: 8am-9pm ET, Sat-Sun, 8am-5pm ET |
| 21 | Telecommunications Relay Service (TRS) Calls | 1-888-PNC-BANK, Mon-Fri: 8am-9pm ET, Sat-Sun, 8am-5pm ET |
| 22 | SCRA & Active Military | 1-844-PNC-SCRA (762-7272) Mon-Fri: 8:30am-4:30pm ET |
| Pay by Phone- Voice Banking | ||
| 23 | For Auto and Personal Loan Customers Only | 1-888-PNC-BANK or (1-888-762-2265) |
| 24 | For Consumer Credit Card Customers Only | 1-800-282-7541 |
| 25 | For Mortgage Customers Only | 1-800-822-5626 |
| 26 | For Home Equity Customers Only | 1-888-762-2265 |
| Pay by Phone- Agent Assisted | ||
| 27 | PNC Agent | 1-888-PNC-BANK (1-888-762-2265) |
| 28 | For Consumer Credit Card Customers Only | 1-800-282-7541 |
| 29 | For All Mortgage Loan Customers, and Home Equity Loan Customers That Closed Prior to June 16th, 2025 | 1-800-822-5626 |
| 30 | For All Choice Home Equity Line of Credit Customers, and Only for Home Equity Installment Loan Customers That Closed Prior to September 30th, 2021 | 1-888-762-2265 |
| Repay a charged-off balance | ||
| 31 | For Charged-off Credit Card, Loan, and Line of Credit Accounts | 1-800-788-9350 |
| 32 | For Charged-off Checking and Savings Accounts | 1-800-729-4810 |
Headquarter
PNC Bank
PNC Plaza, 300 Fifth Avenue,
Pittsburgh, PA 15222
Contact No.: 1-855-866-7001
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