Website
Install App
Toll Free Numbers
1-800-327-9862
(For Customer Support)
International Numbers
+1-703-653-1150
(For International Customer Support)
IVRS Menu: 1-800-327-9862
- Press 1: If you need assistance with online banking.
- Press 2: To report a lost or stolen debit card.
- Press 3: To report a lost or stolen credit card.
- Press 5: If you like to leave a detailed voice mail.
- customerservice@bankwithunited.com (For Customer Service)
Quick Links
SMS Service
Send SMS to 79680 from your registered mobile number.
| Sr No. | Description | Function | Command |
|---|---|---|---|
| 1 | Summary of available balances for all accounts | Balance | B |
| 2 | Summary of recent transactions per account | History | H |
| 3 | List of available Text Banking commands | Command | C |
| 4 | Help content for Text Banking | Help | HE |
| 5 | Receive a URL for the United Bank Mobile Browser website | Login | L |
| 6 | Receive a URL and new activation code for the United Bank Mobile web site | Recover | R |
| 7 | Deactivate all United Bank text services | Stop | S |
Important Contact Details
| Sr No. | Services | Contact No. | Timing |
|---|---|---|---|
| 1 | Commercial Online Banking Support | 800.615.0112 | Mon-Fri, 8am-6pm |
| 2 | Personal Online Banking Support | 800.327.9862 | 24/7 |
| 3 | Telebanc Telephone Banking | 877.334.4646 | 24/7 |
| 4 | International Telephone Support | 703.653.1150 | 24/7 |
| 5 | Report Lost or Stolen Check/ATM Cards | 800.724.3259 | 24/7 |
| 6 | Report Lost or Stolen Credit Cards/Consumer Online Credit Card Support | 800.242.7600 | 24/7 |
| 7 | Mortgage Support / Feedback | 800.327.9862 | Mon-Fri, 8am-6pm, Sat, 9am-5pm |
| 8 | Commercial Online Credit Card Support | 800.242.7600 | Mon-Fri, 8am-6pm |
| 9 | Routing number | 056004445 | - |
| 10 | Mobile Banking Queries | 1.877.951.9012 | - |
| 11 | United Bank Automated Online Service | 877.334.4646 | - |
Corporate Office
United Bank
2071 Chain Bridge Rd.
Vienna, Virginia
22182 United States
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