Website
Install App
Toll Free Numbers
1-800-325-2424
(For Customer Support)
IVRS Menu: 1-800-325-2424
- Press 1: For checkin or debit card related queries
- Press 2: For assistance with online and mobile banking
- Press 3: For mortgages and loans
- Press 4: For savings
- Press 5: For certificates of deposit and IRA's
- Press 6: To open a new account or apply for a loan
- Press 7: For merchant verification
Quick Links
Important Contact Details
| Sr.No. | Service | Contact Details | Timing |
|---|---|---|---|
| 1 | Personal Banking - Client Service Support/24-Hour Telephone Banking - Automated Support/To report a lost or stolen ATM or Debit Card/To place a claim for a disputed ATM or Debit Card transaction/To report Potential or suspected fraud | 800.325.2424 | Mon-Fri: 7am-10pm Sat-Sun: 8am-8pm |
| 2 | Business Banking - Client Service Support/24-Hour Telephone Banking - Automated Support/To report a lost or stolen ATM or Debit Card/To place a claim for a disputed ATM or Debit Card transaction | 800.482.2220 | Mon-Fri: 7am-10pm Sat-Sun: 8am-8pm |
| 3 | Commercial Banking/e-Treasury Treasury Management Service | 888.932.2256 tmservice@websterbank.com |
Mon-Fri: 8:30am-6pm ET |
| 4 | Residential Loan Servicing, Consumer Loans (Request for Lien Releases) | 800.270.5400 | - |
| 5 | Residential Loan Servicing, Forbearance / Foreclosure | 800.270.5300 | - |
| 6 | For change of address requests | 800.325.2424 | Mon-Fri: 7am-10pm Sat and Sun: 8am-8pm |
| 7 | Merchant Credit Card Processing | 877.273.8191 | - |
| 8 | Bank Routing Number | 221970443 | - |
| 9 | Specialty Business Services | 877.864.2037 | - |
| 10 | Specialty Industries | 855.468.9739 | - |
Verification Assistance
| Sr.No. | Requests | Contact Details | Mail Address |
|---|---|---|---|
| 1 | Verification of Webster Bank Mortgage, Home Equity Loan or Line, or Installment Loan | Fax: 860.612.6263 Requests for Estate accounts must be mailed. |
Webster Bank ATTN: Loan Fulfillment P.O. Box 30 Waterbury, CT 06720 SO115 |
| 2 | Consumer Deposit Verification or Credit Checks | researchdepartment@websterbank.com. (Requests for Estate accounts must be mailed.) | Webster Bank ATTN: Deposit Verification P.O. Box 191 Waterbury, CT 06720 |
| 3 | Small Business or Commercial Deposit Verification or Credit Checks | Fax: 860.612.2541 | Webster Bank 185 Asylum St. 5th Floor HFD 610 Hartford, CT 06103 |
Regional Presidents Contact Details
| Sr.No. | Name | Designation | |
|---|---|---|---|
| 1 | Scott Meves | Regional President, Pennsylvania | smeves@websterbank.com |
| 2 | Mike O'Connor | Regional President, Waterbury CT | mloconnor@websterbank.com |
| 3 | Sean M. Umhafer | Regional President, Suburban New York | sumhafer@websterbank.com |
| 4 | Munesh Verma | Regional President, Metro New York & New Jersey | mverma@websterbank.com |
Corporate Office
Webster Financial Corporation
145 Bank Street, Waterbury,
Connecticut 06702 United States
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