Website
Install App
Toll Free Numbers
1-800-869-3557
(For Customer Support)
Quick Links
Important Contact Details
| Sr. No. | Service | Contact Details | Timing |
|---|---|---|---|
| Banking Services - General, Affluent, Military | |||
| 1 | General Banking | 1-800-869-3557 | 24/7 |
| 2 | Wells Fargo Premier Client Service | 1-800-742-4932 | 24/7 |
| 3 | ExpressSend Service | 1-800-556-0605 | 24/7 |
| 4 | Wells Fargo Online | 1-800-956-4442 | 24/7 |
| 5 | Wells Fargo Military Banking | 1-855-USA-2WFB (1-855-872-2932) | - |
| Debit and Credit Cards | |||
| 6 | Debit Cards | 1-800-869-3557 | 24/7 |
| 7 | Credit Cards | Account Management: 1-800-642-4720 International Collect Calls: 1-925-825-7600 |
24/7 |
| 8 | Application Status for Wells Fargo Visa Credit Cards | 1-800-967-9521 | - |
| 9 | Redeem Rewards | 1-877-517-1358 | - |
| Mortgages And Loans | |||
| 10 | Home Mortgage Customer Service | 1-866-234-8271 | Mon-Fri: 7am-10pm, Sat: 8am-2pm Central Time |
| 11 | Financing | 1-877-937-9357 | Mon-Fri: 7am -8pm, Sat: 8am-6pm Central Time |
| 12 | Mortgage Military Customer Service | 1-866-936-7272 | Mon-Fri: 6am-8pm, Sat: 8am-2pm Central Time |
| 13 | Home Equity Customer Service | 1-866- HE-WELLS ( 1-866-439-3557 ) | Mon-Fri: 7am-9pm, Sat: 8am-2pm Central Time |
| 14 | Auto Loans | 1-800-289-8004 | Mon-Thurs: 7am-10pm, Fri: 7am-9pm, Sat: 7am-5:30pm Central Time |
| 15 | Personal Loans | To open a new account: 1-877-526-6332 | Mon-Fri: 8 am-7pm Central Time |
| 16 | Personal Lines of Credit | 1-800-946-2626 | Mon-Fri: 7am-7pm Central Time |
| 17 | Personal Loans/Flex Loans/Wells Fargo Pay On | 1-877-269-6056 | Mon-Fri: 7am-7pm Central Time |
| Report Fraud | |||
| 18 | Checking or savings account, debit or ATM card fraud | For personal accounts: 1-800-869-3557 For small business accounts: 1-800-225-5935 |
- |
| 19 | Bill Pay, Zelle, Direct Pay, online transfers and digital wires transaction | 1-866-867-5568 | - |
| 20 | Credit Card Fraud | 1-800-642-4720 | - |
| 21 | Suspicious Emails or Texts | 1-866-867-5568, reportphish@wellsfargo.com |
- |
| 22 | Elder Fraud | 1-800-869-3557 | - |
| 23 | Identity Theft | 1-800-869-3557 | - |
| 24 | Commercial Account Fraud | 1-800-289-3557, 800-0289-3557 | - |
| Claim Status | |||
| 25 | Debit card claim status | 1-800-548-9554 | Mon-Fri, 7am-12am EST |
| 26 | Credit card claim status | 1-800-423-7618 | Mon-Fri, 7am-12am EST |
Mailing Addresses
| Sr. No. | Department | Address |
|---|---|---|
| 1 | Corporate Offices | 333 Market Street, San Francisco, CA 94105 |
| 2 | Auto Payments | Wells Fargo Auto, Attn: Payments, P.O. Box 51963, Los Angeles, CA 90051-6263 |
| 3 | Checking and Savings Accounts | Wells Fargo Bank, P.O. Box 6995, Portland, OR 97228-6995 |
| 4 | Credit Card | Wells Fargo Card Services, P.O. Box 51193, Los Angeles, CA 90051-5493 |
| 5 | Home Equity | Wells Fargo Home Equity, P.O. Box 10335, Des Moines, IA 50306-0335 |
| 6 | Home Mortgage | Wells Fargo Home Mortgage, P.O. Box 10335, Des Moines, IA 50306-0335 |
| 7 | Online Customer Service | Wells Fargo Bank, P.O. Box 6995, Portland, OR 97228-6995 |
| 8 | Auto Loans (Consumer Reporting Disputes) | Attn: Credit Bureau Operations, MAC D1127-028, P.O. Box 71092, Charlotte, NC 28272 |
| 9 | Checking & Savings Accounts (Early Warning Disputes) | Attn: Deposit Furnishing Disputes, MAC F2304-019, P.O. Box 50947, Des Moines, IA 50340 |
| 10 | Credit Card Retail (incl. Dillard's) | Attn: Credit Bureau Disputes, P.O. Box 393, Minneapolis, MN 55480-0393 |
| 11 | Education Financial Services | Wells Fargo Education Financial Services - Credit Bureau Operations, MAC D1127-028, P.O. Box 71092, Charlotte, NC 28272 |
| 12 | Home Equity (Credit Bureau Disputes) | Wells Fargo Bank, N.A., Attn: Credit Bureau Disputes, P.O. Box 10335, Des Moines, IA 50306 |
| 13 | Home Mortgage (Credit Bureau Disputes) | Wells Fargo Bank, N.A., Attn: Credit Bureau Disputes, P.O. Box 10335, Des Moines, IA 50306 |
| 14 | Personal Lending | Wells Fargo Bank, N.A., Attn: Credit Bureau Operations, P.O. Box 71092, Charlotte, NC 28272 |
Comments