Contact Number
1-504-303-7500
(For Customer Support)
IVRS Menu:
- Press 1: For passenger and airport terminal
- Press 2: For flight and reservation information
- Press 3: For airport parking information
- Press 4: For ground transportation information
- Press 5: For hotel information
- Press 6: For directions to the airport and address information
- Press 7: For lost and found
- Press 8: For information about important oppurtunities
- customer.service@flymsy.com (For General Support)
Quick Links
Lost And Found
- For any query/complaint regarding lost and found you can call at (504) 303-7790 (Mon-Fri, 8am-4pm) and at (504) 303-7700 for assistance after hours
- For items lost in public terminal areas, contact TSA Lost and Found at (504) 463-2252 or email msoc@tsa.dhs.gov .
- Lost items in the Rental Car Facility or shuttle are handled by the Rental Car Facility Lost and Found at 615-571-0978. For items left inside rental cars, contact your rental car agency
- You can also report a lost item by filling this Form
- For more information please read .
Important Contact Details
| Sr.No. | Service | Contact/Email |
|---|---|---|
| 1 | TSA Cares | (855) 787-2227, Federal Relay: 711, TSA-ContactCenter@tsa.dhs.gov |
| 2 | Facilities for the Disabled | 711, 504-303-7700 (Airport Communications) |
| 3 | Visitor Information and Assistance | (504) 303-7792, 5am-9pm |
| 4 | Entertainment Coordinator | entertainment@flymsy.com |
| 5 | MVI Field Services | (615) 318-3108 |
| 6 | Fraud, Waste & Abuse | 1-844-50 FRAUD (503-7283), Fax: 1-844-40 FRAUD (403-7283) |
| Car Rentals | ||
| 7 | Alamo | 1-800-462-5266 |
| 8 | Avis | 1-800-331-1212 |
| 9 | Budget | 1-800-527-0700 |
| 10 | Dollar Rent A Car | 1-800-800-4000 |
| 11 | Enterprise | 1-800-736-8227 |
| 12 | Hertz | 1-800-654-3131 |
| 13 | National | 1-800-227-7368 |
| 14 | Payless | 1-800-729-5377 |
| 15 | Sixt | 1-888-749-8227 |
| 16 | Thrifty | 1-800-847-4389 |
| Airport Staff | ||
| 17 | New Orleans Aviation Board Departments: Accounting/Accounts Receivable | (504) 303-7508 |
| 18 | Air Service Development | (504) 303-7750 |
| 19 | Airfield Maintenance | (504) 303-7802 |
| 20 | Airport Operations | (504) 303-7520 |
| 21 | Airport Police | (504) 303-7730 |
| 22 | Badging & Training Office | (504) 303-7760 |
| 23 | Customer Service/Lost & Found | (504) 303-7790 |
| 24 | Disadvantaged Business Enterprises (DBE) | (504) 303-7610 |
| 25 | Document Control/Public Records Request | (504) 303-7557, (504) 402-2461 |
| 26 | Electrical | (504) 303-7683 |
| 27 | Filming/Movie Production - non-media related | (504) 303-7567 |
| 28 | New South Parking | (504) 471-1301 |
| 29 | Fire Department | (504) 303-7570 |
| 30 | Fleet Management | (504) 303-7624 |
| 31 | Human Resources/Personnel | (504) 303-7721 |
| 32 | IT | (504) 303-7541 |
| 33 | Janitorial Services | (504) 303-7567 |
| 34 | Landside Operations | (504) 303-7590 |
| 35 | Marketing | (504) 303-7736 |
| 36 | Planning, Design & Construction | (504) 303-7629 |
| 37 | Property Management | (504) 303-7749 |
| 38 | Purchasing/Accounts Payable | (504) 303-7504 |
| 39 | Restaurants | (504) 303-7517 |
| 40 | Retail | (504) 303-7563 |
| 41 | Telecommunications | (504) 303-7650 |
| 42 | Terminal Maintenance | (504) 303-7682 |
| 43 | Terminal Properties | (504) 303-7558 |
| 44 | TSA Lost & Found | (504) 463-2252 |
| 45 | TSA Coordination Center | (504) 463-2248 |
| General Aviation | ||
| 46 | Atlantic Aviation - Fixed Base Operator | 504.466.1700, Fax: 504.465.9699 |
| 47 | Signature Flight Support - Fixed Base Operator | 504.468.7722, Fax: 504.468.9928 |
| Meet & Greet Services | ||
| 48 | Air General | 844-377-9674, VIP@airgeneral.com |
| 49 | Perq Soleil | (202) 573-7705, contact@perqsoleil.com |
| Complaint | ||
| 50 | Discrimination Complaint | philisti@flymsy.com |
| You can also fill this Discrimination Complaint Form | ||
Airlines Contact Details
| Sr.No. | Airline | Contact No. |
|---|---|---|
| 1 | Air Canada | 1-888-247-2262 |
| 2 | Alaska Airlines | 1-800-654-5669 |
| 3 | Allegiant Air | 1-702-505-8888 |
| 4 | American Airlines | 1-800-433-7300 |
| 5 | Avelo Airlines | (346) 616-9500 |
| 6 | British Airways | 1-800-247-9297 |
| 7 | Caesars Rewards Air | 1-866-986-1647, Mon-Fri, 8am-7pm CST |
| 8 | Delta Air Lines | 1-800-221-1212 |
| 9 | Frontier Airlines | 1-801-401-9000 |
| 10 | JetBlue | 1-800-538-2583 |
| 11 | Southwest Airlines | 1-800-435-9792 |
| 12 | Spirit Airlines | 855-728-3555 |
| 13 | Sun Country Airlines | 1-800-359-6786 |
| 14 | United Airlines | 1-800-241-6522 |
Offices Address
| Sr.No. | Office | Address |
|---|---|---|
| 1 | Airport | Louis Armstrong New Orleans Airport 1 Terminal Drive Kenner, LA 70062 |
| 2 | Mailing Address | P.O. Box 20007 New Orleans, LA 70141 |
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